對於想要捕捉科羅拉多斯普林斯城市風采的旅客來説,科羅拉多斯普林斯南萬怡酒店是一個理想的選擇。旅客們會發現Quail Lake Park、Expanding Minds Unlimited - The Colorado Springs Children's Museum和Millibo Art Theatre距離酒店都不遠。酒店佔盡地理之宜,Ivywild Park、Claremont和Evergreen Cemetery離此都很近。酒吧旨在為旅客和您的朋友提供一處消遣的場所。倘若您覺得酒店的餐飲服務無法滿足您的需求,附近的The Famous Steak House(牛排)、Golden Bee(Golden Bee)(西餐)和Red Gravy(Red Gravy)(意大利菜)不妨可以試試。酒店提供的健身室對於那些想要健身的旅客來説是一個好去處。酒店的會議廳和商務中心將熱情的服務與專業的素質完美地結合在一起。酒店設有24小時前台諮詢服務,為下榻至此的您提供最貼心的行程安排。
訪訪客2024.07.07
I’ve been a Marriott Bonvoy elite member for quite some time, and I have to say this is the worst hotel I have ever stayed at. During the second night of our stay, we realized that someone, not us, had blown their nose in the comforter. Upon further inspection, we noticed blood stains all over the comforters and duvet covers. We brought this to the staffs attention and took the comforter and duvet off the bed and put it onto the floor as instructed by the cleaning staff. Shockingly, when we returned that night, the same, dirty comforter, and duvet cover, were placed on the bed. Laughably the cleaning staff had left a calling card, not 6 inches from one of the blood stains. When we brought this to the attention of the Bell staff, we were told that no one was on duty and we would have to make the beds ourselves if we wanted to clean sheets. To make matters worse, they had no extra comforters available, so we had to use the temporary blanket on the bed. While, we did not eat breakfast or have any meals at the hotel, during our five day stay, we did not see any staff manning the in-house Starbucks, during any of the listed open hours. When we brought these points up to the receptionist that appeared to be on duty, she informed us that it was actually past her shift and the night receptionist had not reported for his shift. She informed us that she would notify the manager, and the manager would reach out to us. The manager never reached out. When we got back to the room on our last day, the sheets that were dirty, were still on the floor. even after we informed the staff that the room was in substandard condition, they still did not clean the room. If I could give negative stars, I would, this place is a pit. You can definitely see the management does not care about this property. This is the worst Marriott property I have ever had the displeasure of visiting.
So we check in. The “balcony” looked out into the 2nd floor entry doors. No view at all. The bathroom had a dim light circling the mirror and that was the only light. The bathroom had only one towel. We called for an extra and when delivered there were 3 others on a shelf in the closet. The small extra sink outside the bathroom had no light over it. I was told that lots of things were that way (towels in closet ) because it was an “accessible” room. Seriously? We also received breakfast tickets at check in. However we found out we had to make breakfast reservations . And then we got to our dining room in the evening “they were ready to close “ We’d made on line reservations yesterday and apparently today was the first day of new hours which had not been transferred t on line yet. The staff left did seat and serve us and were very nice . There are golf carts that can take you from one building to another for dinner etc because everything is so spread out There was never one readily available. The people who drove us were staff from other departments, not transportation. Where were they? No “ manager was on duty that evening when we requested to speak to one. All in all a stay that gave me a headache. Found out as we were checking out that ownership is in the process of transferring to the Hyatt in a day or two and everything is “changing”. One can only hope so. To be fair, it according to some staff “ It didn’t used to be like this”
不論是商務還是休閑旅客,科羅拉多斯普林斯南Residence Inn 酒店都能讓您的科羅拉多斯普林斯之行變得更加美好而難忘。包括World Arena、Expanding Minds Unlimited - The Colorado Springs Children's Museum和Quail Lake Park都在短距離內,入住酒店的旅客在該地區遊覽會很方便。酒店鄰近多個熱門旅遊景點,包括Evergreen Cemetery、Millibo Art Theatre和Ivywild School,旅客可以將行程安排的更加緊湊。所有極具特色的客房都配備有熨衣設備、空調和衣櫃/衣櫥,讓您感受到更加貼心細緻的入住體驗。除此之外,配備有吹風機的浴室是您消除一天疲勞的好地方。在餘暇時間,可以選擇去酒店的大堂吧喝上一杯飲料,驅走所有的疲憊。除此之外,我們還為您精心蒐集了周邊的餐飲訊息,New Panda、Golden Bee(Golden Bee)(西餐)和Larkburger(美國菜)期待着您的光顧。酒店提供健身室,旅客可以在這裏舒緩身心壓力。酒店設有商務中心,為旅客提供高品質的商務服務。酒店設有24小時前台諮詢服務,為下榻至此的您提供最貼心的行程安排。
訪訪客2024.01.09
Beware of staying at this Residence Inn, as my experience has been permanently marred. The staff here engages in collective dishonesty, tarnishing the reputation of the entire establishment. I arrived at the extended stay hotel at 3 am on Christmas Eve and had previously called to ensure a smooth check-in process. Management assured me that a late check-in was possible. However, upon arrival, the hotel was deserted, and security informed me that Judy, a staff member, was at the Fairfield Inn across the parking lot due to a system outage. After a confrontation with Judy, during which she charged my card without prior notice, the situation escalated. It's important to note that these charges occurred while I was stranded on top of a mountain in snowy conditions. Despite the system outage, she insisted on a $400 security deposit, citing policy. Resigned and exhausted at 3 am, I agreed to use a different card. After our argument, Judy agreed to let me stay if I walked back to the Fairfield Inn (2725 Geyser Drive) to ask the manager, Matthew, if that was okay. So, reluctantly, I did. After explaining and apologizing the manager gave me a room key for a room at the Fairfield just for the night. He said go get some sleep but the room he gave me wasn't ready. When my fiancé expressed displeasure about the room and Judy, Matthew, decided to escalate the situation by calling 911 and falsely claiming my fiancé alone was refusing to leave. He NEVER mentioned me in his report. The following day, discovering additional charges on my account, I returned to the Residence Inn. The woman working day shift IMMEDIATLY began treating me differently because of the night prior. She plastered on a fake smile and then made excuses for helping out 3 other people even though I was there first! Then, instead of helping she provided false information about holds on my account in order to stall me until the her boss showed up. I endured all of this only to discover that the entire night shift fabricated a report about us being violent and aggressive and refusing to leave. The day shift manager fixed the issue and then I left. This experience was a nightmarish sequence of lies and mistreatment. The evening shift staff, particularly Judy, Matthew, and their small security guard. Should reflect on their actions. This Marriott has proven to be the worst I've ever encountered. Potential guests, especially disabled veterans, should exercise caution and explore alternatives such as the LA Quinta Inn across the street. Beware of deceptive reviews; the staff at this establishment appears to be unified in dishonesty, even towards disabled veterans.
不論是商務還是休閑旅客,科羅拉多斯普林斯南萬豪SpringHill酒店都能讓您的科羅拉多斯普林斯之行變得更加美好而難忘。酒店距離巴茨軍用機場僅有2km。在該地區觀光很容易,Wildflower Park和National Museum of World War II Aviation都在酒店附近。從酒店出發可方便前往市內的眾多著名景點,包括Peterson Air & Space Museum、Thai Eats Cooking Workshops和Colorado Common Hard Cider。您可以到大堂吧與朋友暢飲聊天度過閑暇時光。在享受酒店貼心周到的餐飲服務的同時,也別放棄對周邊美味的探索,Waffle House(咖啡店)、Citadel Mall Food Court和Mandarin Chef Express也許是可以讓您找到答案的地方。旅客可以去健身室揮灑汗水,重煥活力。酒店配置有會議廳和商務中心,定能滿足您商務活動方面的需求。酒店提供的乾洗服務,讓您的旅途更加方便。
JJohn B2023.10.30
The room was very clean and comfortable. Check in was simple and quick. The breakfast was average but the worker was very friendly. Probably the only reason I did not give the hotel a 5 was because of the $10 nightly charge to park. I am very use to paying for parking but not where there is an empty lot and large parking area.
酒店地理位置優越,駕車至美國空軍學院機場僅需5km 。旅客們會發現The Dinner Detective Murder Mystery Dinner Show - Colorado Springs, CO和Compassion International Global Ministry Center Tours距離酒店都不遠。酒店佔盡地理之宜,Focus on the Family Bookstore、Overdrive Raceway和Western Museum of Mining and Industry離此都很近。酒店對客房的裝飾十分考究,每間設施齊全的客房都配備有空調。在空閑的時候,去酒吧喝杯飲品放鬆一下是不錯的選擇。若是覺得酒店的餐飲無法滿足您挑剔的味蕾,不妨去附近的7-Eleven、Orange Leaf Frozen Yogurt(Orange Leaf Frozen Yogurt)或D Station Restaurant品嚐下一流的推薦美食。旅客可以去健身室揮灑汗水,重煥活力。酒店的會議廳和商務中心將熱情的服務與專業的素質完美地結合在一起。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。
2024.03.01
If you like sleeping on rigid pillows with no give that are a foot high…. This is your place. It’s like they only purchased the hard pillows your grandmother never meant anyone to sleep on just to decorate the bed. What kind of people sleep using pillows that could double as boat bumpers for a dock? I can’t be the only person that has stayed here that thinks this. It’s 11:12pm and I am already texting my chiropractor for the $70 neck adjustment I am going to need from this experience. I am about to pull out my t-shirts and stuff them in to replace the pillow in the pillow sack. It will be an improvement. I want to give this place a one star rating but the biking, decor and amenities are very nice. I’ll give it 3 stars.
Eep4755532We were really excited to stay in this hotel as it was the final hotel on our trip and we were ready to relax by the pool, however, it was an awful experience to stay at this hotel. We never normally review hotels, yet we had to make people aware before they chose this hotel. We would not recommend this hotel to anyone due to the following reasons: Negatives: - EXTREMELY thin walls and doors adjoining both neighbouring hotel rooms, which resulted in us being woken up at 2am, 4am and 7:30am due to people talking, taking showers etc. There was a 2cm gap at the bottom of the doors! - The swimming pool was closed for cleaning the whole time we were there, and no notice was given to us - Low shower head which made it awkward to shower as we had to bend to wash our hair - Dirty bath when we arrived - Two unprofessional members of staff when speaking to one at breakfast, and also overhearing one have a conversation with another member of staff which happened right in front of me at check-in - Very limited options at breakfast, unless you paid for items separately The only positive was that the bed was large and comfortable. It is such a shame that we wasted our money. We hope that we have shed light on the reality of staying at this hotel.
First of all the sink was clogged when we came in the sink was clogged full of water backed up the floor was soaked because of the sink they did not bring us towels like we asked all day on top of my girlfriend had a miscarriage and got some blood on the sheets and she went to the hospital and I checked out and they did not give us the deposit back they try to say we smoked in the room and they could clearly see on camera and in person us walking past the front desk and going and sitting in the smoking section outside very disappointed