哥倫布西區萬怡酒店(Courtyard Columbus West/Hilliard)

the price did not worth it and it was like a 2-star hotel

Very friendly, helpful staff. We did, however, have to evacuate at 2:30am due to a room fire on the second floor. Although not the fault of the hotel, it was very scary and unpleasant. We didn't stay as mild child would have been too scared to return to the room. We drove 2 1/2 hours home instead. Needless to say, we were exhausted. The hotel is supposed to honor a refund of the nights charge. I sincerely hope they do.

Fire alarm went off at 2am, had to evacuate building. After to he fire department cleared the building for entry and we could go back to our room, the fire alarm went off another couple times. Did not have to leave room but did not get much sleep. Hotel offered to comp room with booking agency permission, coffee was comped the next day but the bistro did not stay open later than normal scheduled except for coffee. Had to get breakfast outside of hotel.

During the middle of the night, some person on our floor went crazy and set a pillow on fire and ran around with an ax. Causing everyone to evacuate and be displaced for 4 hours. We ended up leaving because they were not allowing us to return to our room and waited for over 3 hours. Hope a refund will come because that was terrible !

We arrived at 7:30 pm and were told by the desk that the bar/dining area would be available until 10 pm. We came down at 8:30 pm to order some food, was told by the worker sitting on her ass, on her phone, that, "I'm not doing food." Welcome to the Marriott! Really delightful encounter.

There is alot about this property that im not pleased with. 1st keys wouldnt open the room because was someone else room. 2nd was the room that they gave us was bad. The wall paper was falling off the wall. 3rd the pool was supposed to open an bolt shut. Wouldn't recomand this place .