Anna at the check-in desk was wonderful. We had problems with the heater in our room blowing cold air. She tried to help us and let us know it was an aging and about to be replaced, heater. It would stop one degree below the desired setting & then blow cold air out for quite awhile. She did offer us another room on a different floor, but we decided to keep it and trick it to a higher temp & then shut off, til we got cold again later. Other than that...great stay!
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