Amway Grand Plaza, Curio Collection by Hilton

This was amazing vacation with my family.

We loved the hotel. Unfortunately, my friend and I were charged $45 for vallet per vehicle per day. There were no signs stating this charge and this charge was never discussed at check in. I called the hotel and explained my concerns. The staff member told me there was nothing she could do for us. Very disappointing and will not go back.

Beautiful property and stay, the 45.00 valet fee (which I found out about afterwards) was very steep, especially after tipping as well..Also, I booked us a king room and was told upon arrival there were none available and we had to get queen beds which was disappointing but overall a good stay!

If was 3 start hotel be did story same as if Was a 2 star . Photos of room showed a patio ,room booked had none, everything closed before midnight, Valet team definitely 5/5 stars . Maybe in day time place might be ok. But late in evening forget bout it. They need to update the photos properly, If photos matched the room more accurately and then showing or describing tiny bathroom entrance to get in room is like trying to get into your uncles shed in backyard type deal . Entrance to get into room least this one yeah good luck if you have family with difficult items or baby in stroller etc etc.

Love the Amway Grand. Everything was great except for muffled loud music that went on all evening and all night. We have no idea where it came from. Called the front desk and they were not helpful. I think maybe they play music in sync with the lights outside? M

Great location - lots of amenities Pool was out of service for the first night - toilet leaked Room was noisy, until they switched us

Beautiful property. We loved our room with all windows and river view. Only disappointment was that most restaurants were closed Sunday and Monday.

Hotel and room were absolutely beautiful & loved everything going on in the hotel. Our bathroom did have a lot of mold/mildew in it—around the ceiling and in the shower. Other than that, everything was very clean.