We were supposed to be staying in these apartments for a family members 70th birthday. Unfortunately due to Covid restrictions we were not able to visit and therefore cancelled the reservation well within the agreed deadline to receive a full refund which was eventually, after much chasing, confirmed by the owners. Unfortunately over a month after cancelling we are still to receive a refund of any of the money we paid which was circa £1,800 and we are not getting any response to our emails or calls anymore which is extremely concerning.
翻譯