夏洛特諾曼湖萬怡酒店(Courtyard Charlotte Lake Norman)

Staff were very nice and facility was pretty clean. But, even though we were there two nights, when we came home last the second night pretty late, no one had cleaned our room at all. We had no dry towels and were out of toilet paper and tissues almost gone so my husband had to go find someone to get those items at midnight when we were very tired. The room was also very damp feeling which made it slightly uncomfortable even though AC was on. Pool was out of service and so was the ice machine on our floor. Wasn't a horrible stay by any means but I've stayed at other Marriott properties that were a little nicer.

Our room was lovely although we did initially have a hiccup when we checked in as our shower door would not slide open. They promptly moved us to another room. The bed was comfortable and the room was quiet. The best part of our stay was the food we ordered from the Bistro. It was amazing (and I’m super picky with food). So my compliments to the chef!

Noisy! Next to a busy highway. Trash trucks banged around at 5:00 am. No housekeeping! Cratered mattress. Terrible and not up to Marriott standards.

I loved the area where the hotel was located. Easy to get to restaurants and stores.

The property was what I expected. The room was pretty clean. The staff was very nice. But, the pool was down, which my kids were bummed about. This was just a pit stop on our way through. I’d probably try a different hotel in the area next time (if we stop there).

Bar & grill was grill only (no liquor license). Pull rod and slider on one curtain broken. Shower curtain missing hooks. Toilet paper holder broken. No grab bar in shower. Rip in carpet not repaired.

This property was run down,not up to Marriott standards. Was too bad,wont stay at marriotts anymore they are sub standard

The hotel was in very poor condition for a Marriott. I will not stay there again nor recommend. Also, the staff was subpar in their help.

Website says restaurant and bar onsite, limited breakfast items from 6-10 Limited dinner menu from 5-10. Bar menu states cocktails but only beer and wine weee available. The indoor pool was closed. There is a channel selection card but no guide on the TV so you have to scroll through the channels to find anything you want to watch. We stayed 5 days, got coffee at the hotel and they were out of half and half creamer every day. This was our first time staying at a Marriott and we based our decision on it having the restaurant and bar so were somewhat disappointed.