希爾頓歡朋酒店-科特蘭德(Hampton Inn Cortland)

Location dictated the particular hotel. Excellent, professional desk staff. Friendly, courteous and personable staff All accommodations were described and offered. Knowledgeable about the area with restaurants with delivery options, convenient emergency supplies available with the additional snacks for purchase. Location was convenient near a main artery. Room was extremely clean, bedding was comfortable, plenty of extra, hypo-alergenic pillows, quality tv with functional viewing options.

The rooms were not vacuumed properly. One room had muddy dirts and pink nail clippings near ac. Another room had one French fry under the sofa and other room had a dead bug. The attending staff was cordial and stated that we will some points and vacuumed. The nail clippings were still there, didn’t want to bother again as we were out most of the times. Most likely they didn’t have enough time to clean the room before we checked in. One room was out of hand soap and conditioner. Didn’t see daily housekeeping as it was described on the site.

Overall property was great. However, there were a large number of folks staying here for a large swim meet and we asked for a late checkout to accommodate the early morning session and coming back for a couple hours to rest before the afternoon session and pack up to leave. All of us were told no or we would need to pay for an extra day. Our team utilizes Hampton Inn by reserving and using blocks of room all around the northeast. A 2 to 3 hour time extension should not be a big deal when the hotel is empty after we leave.

Good breakfast. Free coffee in lobby. Liked that they had a monoxide detector on the room. Bed was great. Didn't like- no glasses in the room for drinks. 1 ply TP for a room over $200 is not good. Toilet in room 307 had brown stain in it- looked yucky!

Hampton Inns are a known quantity. Staying here was a nice experience although the price was a bit higher than I am used to.

Nice comfortable room and good breakfast except they ran out of eggs and meat, was assured more was coming but after 15 minutes of waiting I had a muffin instead. Some raisins for the oatmeal would have been nice. Friendly and helpful staff.

I have come to wxpect more from my Hampton Inn stays. The bed was hard and lumpy, the room smelled like chlorine ( we were on the third floor) and musty. It appeared clean, maybe time for some new carpet and mattresses?

Perfect proximity to taking my son back to SUNY CORTLAND. 4 minute drive to the school and downtown area.

Rooms could be cleaner. Breakfast was bland. Didn't have a great selection.