提供 Spa 服務的科維良酒店

The hotel is old and overdue for renovation. The pool, part of which is advertised as outdoor, is actually covered by a blurry plastic hood. For all this I would have given it three stars, but the story I describe below completely disappointed me. I drive an electric car and before arriving I phoned the hotel and made sure that there was a charger. When I arrived and asked at reception to charge, I was told that there was no charger, or rather that there was, but it was for the hotel's internal use only. I pointed out that I had called and clarified in advance and that I was expecting charging at the hotel and I only had 10% left now. The lady went off to call the manager. I was refused to charge and the only option they offered me was to go to another hotel where they said there were public charging facilities. I went there, but they also refused to provide a charger, telling me that their charger was also for internal use only. I went back to the hotel, ending up wasting almost all my remaining charge. Informed the lady at reception that I had a fully discharged car and needed a charger urgently. I asked to speak to the manager directly but I was refused. She called the manager again and informed me that I was allowed to use the charger, but for no longer than one hour during dinner. That was enough to drive to Covilha, and fast charge there. I ended up spending the whole evening on this problem and came back late at night. I was completely disappointed with the totally awful attitude. Firstly it is impossible to imagine a large and expensive hotel that doesn't have a charger. Secondly I was given false information on the phone. But most importantly, the hotel staff, particularly the mysterious manager on the phone felt absolutely no guilt for the situation and was completely indifferent to the situation in which he put the guest. And stubbornly refused to simply allow his equipment to be used to save the situation. I would like to know the name of the manager who was so indifferent to guests, forcing them into a helpless situation and spending hours of their time to resolve it, but unfortunately he avoided direct contact and was hiding behind the receptionist. The situation took place on 27.12.2022.

聖歐菲米亞酒店提供給探索這座城市的旅客一個理想之地。 聖歐菲米亞酒店是您遍覽科維良美景與親近大自然之聲的理想選擇。從酒店出發，距離Guarda火車站約50km。 Guarda火車站距離道路50km遠。 著名的當地景點Estádio Municipal José dos Santos Pinto，Universidade da Beira Interior - Biblioteca Central和Church of Santa Maria Maior都可以通過步行到達。當客人有多餘的休閒時間，可使用現場的各種設施。 這間科維良酒店在網站上提供了停車場。

歷史民宿提供給探索這座城市的旅客一個理想之地。 歷史民宿是您遍覽科維良美景與親近大自然之聲的理想選擇。酒店位於Guarda火車站附近52km。 最近的火車站是Guarda火車站，約距離酒店52km。 附近的Jardim do Goldra，Capela do Rodrigo和Assembleia de Deus da Covilhã都可以讓你增添旅行的色彩。閒暇時，客人可以探索酒店的周邊環境。 這家科維良酒店的客人可以使用停車場設施。