克魯St Margarets (Betley)附近酒店

Another superb visit to Rookery Hall. My sister and I have been visiting to Rookery for the last 15 years. It continues to provide the highest standard of both customer service and fantastic facilities. The spa, pool and poolside cafe provide the most relaxing experience, the hotel rooms are both extremely comfortable and provide everything you could possibly need for a great stay. The restaurant deserves a special mention providing food and wine of an exceptionally high standard. The head chef gets a big tick from us. The thing that stands out above all and makes for this hotel to be that extra bit special is the excellent customer service provided from every single member of staff. It is very clear that each and every one of them understand what “excellent customer service” means (even if it means stepping outside their remit) and also enjoy their role within the organisation. Here’s to our next visit.

An excellent base for an early train from Crewe station. Friendly staff, superb food and lovely pool . Rooms could do with a refresh - looking a bit dated. Perfectly adequate for our needs though with tea and coffee and the usual iron, hairdryer etc. As it was on the ground floor, you could only open the windows a tiny bit, so it would become very warm in the summer even with the fan that was provided. I do think that air conditioning should be standard in all hotels now. Access to the pool was quite restrictive with specific times but the pool area was lovely although the steam room was out of order. Access to the full spa was at extra cost. The Stables Grill was excellent - food, service and cocktails - couldn’t fault and the breakfast equally as nice. Would definitely stay here again.

I would just like to take the time to thank personally Andrea at this travelodge for making our stay comfortable nothing was to much trouble with helping us find somewhere to eat as we had a pet with us. She even managed to rustle up some plates for us to eat our takeaway that we settled for its nice to see this level of courtesy from a hotel, credit where it's due thank you Andrea. Elliott and the lads at EJR PRO BUILD

I was visiting the University on business. From the minute I walked in you could feel the customer service culture was very good and very natural. Every team member from reception to the team that we’re looking after the bar and restaurant. I’m sitting here writing this after my breakfast. Again a really friendly and genuine environment. I felt compelled to write this review. I managed a customer service driven environment for many years and I know the work that goes on behind the scenes to keep what you have worked hard to achieve. Well done to all. I’m glad I joined Bonvoy. I will be back 100%. Have a good day.

Nisha很棒,使我們的住宿更加特別。輝煌的酒店。早餐很好吃,工作人員總是很高興。