The hotel is closed for maintenance but no one notifies me of this issue. After arriving at the hotel, I was notified by a CALL that it was closed and was asked to go to another hotel and pay again for the accommodation. Feel like it’s a scam and I’m still in the process of getting my refund. Never risk paying less for a hotel now! Please don’t go to this hotel. When I tried to ask for a refund directly, they just read and ignored my message. Now I hope trip.com is doing something to help narrow my losses…
翻譯