卡斯特國家公園度假村席爾凡湖濱旅館(Sylvan Lake Lodge at Custer State Park Resort)

Great location, nice folks, comfortable room, but service is a bit lacking. Our room faced the lake and had a small balcony. Wifi is only available in the lobby, which is typical for wilderness lodges. If you don't want to make the 7 mile trip down to Custer, the restaurant is the only place to eat. Though the food was good for the most part, it was a bit inconsistent in quality. However it was consistently cold... The staff is very nice, but inexperienced.

There are two groups of cabins, one by the lodge and one by the lake. (You can also stay at the lodge.) There are pros and cons for both cabin areas. The pro of a cabin by the lake is... you are right by the lake! The con is you are far from the lodge and have to drive there. The lodge is the ONLY place that has wi-fi. There is a general store by the lake, with some carryout food options. But the main restaurant (pretty good food, though not super cheap) and small bar are in the lodge. We stayed in one of the housekeeping cabins near the lodge. (So we had to drive to the lake.) It was more like a regular hotel room than a cabin, which was fine. Two beds, a small bathroom, fridge, and microwave. Picnic table and fire pit outside. Our TV didn't work very well, but that was OK. We were pretty happy there. The views are stunning from the lodge cabins. Best cabins for views are 407, 409, 410, 408, and 411.

If you want to be treated rudely, look no further. If I knew how we would have been treated, I would have definitely booked somewhere else. If you want the employees to mumble under their breaths and blow air out at you like a buffalo when you complain, this is the place for you. You had to flush the toilet several times and the shower and bathtub needed some attention. I have never had a hotel door room like this one, it had a window in the top part of door that looks like it was painted over. There were no closets and limited storage areas also. The elevators closed fast, so be careful. This is not what I expected for $200.00 a night. If you think you will be allowed to check in a minute earlier than 4 p.m., think again, this was the case for us and other guests. If you do not find a parking spot next to the hotel, you will have to walk an incline to get to the hotel main entrance. On another note, the path from the hotel to the path around the lake is steep and dangerous. Save your money and go elsewhere.

First off, Sylan Lake is the most beautiful place ever. There really aren’t a lot of hotels to stay at so you’re a little limited. I’d recommend camping if you can since it’s so beautiful. We spent two nights in this lodge. We were told it was recently renovated which was nice. Upon getting in our room we could tell that the main room part was updated and looked nice but the bathroom wasn’t updated at all. Why wouldn’t you just do the whole room? The shower looked super old and gross. You could barely close the bathroom door when using the toilet because it was such a small space. We were on the 2nd floor and told the elevator wasn’t working. Thankfully we’re young and can carry our suitcases but I saw lots of older people staying there and that was probably a big inconvenience for them. I also noticed there was no hairdryer in the room which is weird. I went to the front desk to ask for one and was told they were all checked out. How do they not just have one in each room? Overall not super impressed with this lodge.

Always a beautiful place to stay! The views are amazing and the food is delicious. The staff is so welcoming and friendly especially Odalys, who we have seen several years in a row and always makes us feel at home. We will definitely be back!!!

We attended a wedding on this property and we had higher expectations for the hotel considering the high price. The area is beautiful and the staff is very friendly and attentive. The price is exorbitant considering the condition of the hotel and the tv's have limited channels and were NOT High Definition, just like the old days. The food in the dining room was not worth the price tag.

Mixed feelings. You can't beat the location in the heart of the Black Hills. Whatever you do, do NOT book a single room. We had one the first night and it was cramped and ugly. We upgraded the other nights to a regular room with a real queen bed and a view of the woods. Much more comfortable and comparable to Marriotts. There effectively is NO WIRELESS except for the lobby and it's spotty there. Food in the restaurant is good, but not exceptional. Food service suffered all week from lack of staff. No chance of eating there without reservations days in advance. This is not really a hotel - it's a lodge run by state employees in a state park. They're friendly and helpful, but don't expect concierge service.

The restaurant was winding down for the season so the servers were actually housekeeping staff and they were out of most of the wines that we wanted.

Amazing place to stay with views from every angle. The rooms was beautiful and just redone. The restaurant dinner was delicious!! We will definitely come back. Simply 5+++Stars in our opinion.