Booked at the end of the day by mistake and the staff refused to help or even discount for the error. I wish they were a bit more helpful but I had to pay again. Rooms are nothing special and a bit moldy.
翻譯
訪客
豪華大床房
入住日期 2023年10月
與朋友同行
24則評價
4.0/5
很好
發佈於 2023年12月31日
가성비 극강의 호텔입니다.
翻譯
訪客
入住日期 2024年4月
獨自旅遊
0則評價
1.0/5
發佈於 2024年4月21日
Misleading. Moldy. Unpleasant & Unhealthy place to stay. The only place in my entire trip charge extra when i use credit card to pay. I made a mistake not paying attention to details via Agoda. I booked a package of one way flight and a hotel stay, thinking the hotel will also be one day (if i like the place will extend). When check-in, I’ve learned that it was 7 days(!?). I honestly explained to staff that i only plan to stay out this area for 4 days. It has been a mistake. I’m more than happy to pay the whole thing to avoid lengthy back and forth, but will only stay for 4 days. They told me that they will have to keep my passport (the only hotel in VN so far of my trip had done this. When i saw the room, window to the stairwell, with mold in the room, i asked to change room with window to the outside of the building, they told me all rooms are booked. I asked for my passport back so i can get a hotel somewhere else. They gave me a different room. All in all….do not book this place!
We booked for 7 nights and left after 3. Definitely nor what we expected from photos on website. There was no restaurant or bar, rooms were not up to standard, we found a hotel down the road for the same price ,no comparison between the two. Will do better research next time
翻譯
訪客
入住日期 2023年12月
其他
0則評價
1.0/5
發佈於 2023年12月24日
The most misleading hotel I’ve ever stayed in. The photos advertised are not what you get at all. These photos must of been taken on opening day and the hotel has just gone down hill since. The price was definitely too good to be true, I’ve stayed in better hostels than this “hotel”. We booked a “deluxe double room” and we got a double dark dirty room, with none of the extras it said it came with. We spoke to the staff about what room we booked to what we actually got and they didn’t seem to care. If you get a room past the reception out the back, good luck! It’s a struggle to get your luggage up the staircase. The room: dirty, no shower curtain, what looks like blood stains on the wall, smallest pointless window. The staff don’t speak good English. Good job we were only here for 2 nights.
翻譯
訪客
入住日期 2023年10月
其他
0則評價
5.0/5
傑出
發佈於 2023年10月8日
Our family had a 3-day hotel stay. I really like this place, the rooms are clean and the staff are friendly. My family has young children, the receptionist helped carry luggage up to the room and when it was time to check out. They enthusiastically advised on entertainment venues and helped my family buy cheap tickets! I really thank you and will come back here when I come to Da Nang