大叻4坊4星級酒店

DO NOT RECOMMEND THIS RESORT FOR THEIR EXTREMELY POOR SERVICE AND BAD ATTITUDE OF TEAM MEMBERS!!! Our family arrived on Feb 2, 2023 at 14h35 for check in and no room available!!! They asked us to WAIT (for 2 more hours) !!! And the worse thing is the attitude of the receptionists. We made 2 bookings for our family: • 1 booking they made wrong assigment: twin beds instead of double bed. Firstly they said it's our mistake and didnot listen to us at all. Only when we raised our voice and showed them our confirmation that they told us to WAIT 2 MORE HOURS FOR ROOM SET UP (It means we needed to wait until 4PM meanwhile the standard check in time is 2pm and its their mistake and even after we told that we're so tired after 7 hours driving here). • The another room we had requested the villa number when booking, and ordered joining twin beds. No room's ready at 2:40. No sorry but ”Wait”! We show our disappoinment of course. Then around 3.30PM they had room for us BUT IT'S WRONG ASSIGNMENT AGAIN! (We booked joining twin beds and they gave us only one 1.6m double bed! How can our Family of 4 sleep on that bed??) I said I want to talk with Manager( FOM or GM) as the Guest service Sup couldn't handle our case properly. We gave him our my phone numbers and he promised that his higher manager will be reported and talk with us. And up to now when i write this review (22:30), no one even care to keep their promise!! In the afternoon, they sent 1 plate of fruits to our room without saying any words or leaving any note (?). I did ask the receptionist, Mr Vinh said (with bad attitude): the hotel would like to offer us. I said ”I dont need it”. And he responded to me : ”if you dont want it, you just put it out of your room”. What kind of hospitality it is? THERE IS NO TRUE APOLOGY FROM THE HOTEL MANAGEMENT, Or it made me even feel THERE IS NO MANAGEMENT in this resort. No guest service attitude at all !!! In addition, the room got a lot of troubles : bathroom door cannot be closed properly (villa L3...), bathroom water is very weak and hot water comes suddenly; staff promised to order tuk tuk for her but it took more than 20 minues for that until I called again for that... Overall, we would NEVER COME BACK and highly recommend anyone who wants to come to re-consider!!! They totally dont have DO NOT RECOMMEND THIS RESORT FOR THEIR EXTREMELY POOR SERVICE AND BAD ATTITUDE OF TEAM MEMBERS!!! Our family arrived on Feb 2, 2023 at 14h35 for check in and no room available!!! They asked us to WAIT (for 2 more hours) !!! And the worse thing is the attitude of the receptionists. We made 2 bookings for our family: • 1 booking they made wrong assigment: twin beds instead of double bed. Firstly they said it's our mistake and didnot listen to us at all. Only when we raised our voice and showed them our confirmation that they told us to WAIT 2 MORE HOURS FOR ROOM SET UP (It means we needed to wait until 4PM meanwhile the standard check in time is 2pm and its their mista

在越南旅遊時在這裏住了兩晚。第一印象是這家酒店超級大，很華麗。很顯然是給政府官員使用的。房間還可以，但是酒店似乎已經不被重視了。餐廳一點兒氣氛都沒有，並不吸引人。我們到達的時候，我從餐廳訂了一個金槍魚麵包，裏面只有一丁點兒金槍魚。房間里的洗漱用品少之又少。半室內遊泳池旁只有三個日光躺椅，而且遊完泳浴巾也不提供，必須自己從房間裡帶過來。酒店離市中心有一段距離。大多數商店都因為越南春節（TET）關門了。酒店環境惡劣，而且很小氣。總體而言，這次入住令人失望，我不會再來了。

酒店真的特別好，是復古式的文化酒店，尤其電梯很有特色，服務也非常專業，地理位置方便，離夜市很近。酒店房間不大，內部設施有些舊，但很乾凈，早餐類別豐富。

很棒的員工,很有響應。房間很舒適,枕頭可以改進。沒有AC,這很好,除了打開陽台的門時,空氣中有相當多的煙,所以我們不得不關閉它。房間裏的振盪扇有助於使房間睡得舒適。位置優越。自助早餐相當不錯。

讀了這裏的評論後我有點擔心,但是當我們本週早些時候在這裏住了3晚的時候,這裏的場地和別墅都很棒。我不喜歡的一個問題就是別墅樓梯上的蜘蛛網和多間客房--這些都被按要求清理掉了。這是一個非常放鬆的度假勝地,湖、松樹和鮮花呈現出一個可愛的背景。度假村內活動量充足,有天還步行去新開的莫營地吃午飯,考慮到這裏多好,我提出了一些管理建議,可以讓國際客人反覆回來。首先,如果工作人員有點熱情和迷人--過去10天我們住在另外2個類似的度假勝地/旅館,我們覺得非常受歡迎,只是因爲工作人員微笑着向我們問好,問我們爲這個酒店做了什麼計劃。其次,考慮到賓安酒店的價位,我想應該提供歡迎飲料和拒絕服務。

坐落在大叻市中心，拉弗勒高級中央公寓在大叻佔盡地理之宜。包括聖尼各老主教座堂、大叻郵局和春香湖都在短距離內，入住酒店的旅客在該地區遊覽會很方便。酒店鄰近多個熱門旅遊景點，包括大叻、法國區和Thien Vuong Co Sat Pagoda，旅客可以將行程安排的更加緊湊。酒店對客房的裝飾十分考究，每間設施齊全的客房都配備有液晶電視機。浴室配有拖鞋、24小時熱水和吹風機。酒店設備優良，旅客可使用為您提供的足浴等休閑設施。酒店為旅客提供接站服務，舒適到家。

坐落在宣林湖，蘭映鄉村旅館在大叻佔盡地理之宜。包括竹林禪院、大叻竹林禪寺和Da Tien Tourist Area都在短距離內，入住酒店的旅客在該地區遊覽會很方便。酒店鄰近多個熱門旅遊景點，包括大叻纜車站、Bao Dai Waterfall （Thac Bao Dai）和保大避暑行宮，旅客可以將行程安排的更加緊湊。旅客可以在閑暇時間去酒店的休閑區，提升健康幸福感。

超讚的景色

包括Monster Lake Da Lat、Nha Tho Bao Loc和Lam Vien Square都在短距離內，入住酒店的旅客在該地區遊覽會很方便。酒店鄰近多個熱門旅遊景點，包括林同博物館、Ecotourism Destinations Hoa Son Dien Trang和大叻花園，旅客可以將行程安排的更加緊湊。旅客可以在閑暇時間去酒店的休閑區，提升健康幸福感。酒店會為旅客提供便捷的禮賓服務。

旅客若想住在大叻的宣林湖，那麼Mơ住宿森林度假村將會是一個便捷的選擇。著名的景點WIndy Ridge Viewpoint、Pongour Falls和Da Tien Tourist Area均可步行很短距離到達。從酒店到竹林禪院遊覽很方便，Bao Dai Waterfall （Thac Bao Dai）和Tuyen Lam Lake也均在附近。酒店對客房的裝飾十分考究，每間設施齊全的客房都配備有房內保險箱和衣櫃/衣櫥。有飲水需求的旅客，酒店還為您提供了瓶裝水。除此之外，配備有拖鞋和吹風機的浴室是您消除一天疲勞的好地方。酒店提供的休閑設施，旨在為旅客營造多姿多彩、奢華完美的住宿體驗。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。