達拉斯市場中心假日酒店 - IHG 旗下酒店(Holiday Inn Dallas Market Center, an IHG Hotel)

Standard hotel in a very accessible area

Pleasent experience overall. Facility a bit dated but well maintained with friendly staff and a quiet room.

很棒的快速和友好的服務。房間很棒：...很棒的床！

First thing you see is all but one elevator are working. Once we get up to the floor with our room, there is a very bad musky odor. Entered the room which was pretty clean. Bed was hard, shower was mediocre at best. Hot water was hard to find. My wife found a long black hair on her towel. My wife has very short hair and it’s not black so it did not come from her or myself. Location was close to UTSW medical so it was convenient but being on Harry Hines Blvd, it’s not safe after dark. Fix elevators, replace carpet, redecorate and add security and it would be a place in which HolidayInn could be proud.

There was not a working number to the hotel! You could not call it ever! Even when we called the 1-800 number they could not reach the front desk! Caution tape up, only 1 working (shaky) elevator! Phones in the rooms did not work ever! No hot water! Smell of propane in the elevator! 2 of us stayed in a 2 queen bed room and they gave use 1 towel, 1 rug, face cloth! It was horrible taking a freezing cold shower!

When I got there as soon as I went to check in the clerk told me the wifi was not working and the breakfast was not available. I asked how long it had been down for and he said for several days. He told me I could cancel the reservation if I wanted. By then it was getting late at night and I had just driven several hours to get there and I was tired. So I decided to stay anyways rather than scramble to find a new hotel at that point. I think when I made the booking they should have disclosed these flaws rather than wait until I got there. They could have also given me a discount on the price)maybe 20-25% for not delivering on what was promised; I think this is what an ethical business would have done. All 5 days I was there the WIFI never worked, so it was not just a temporary problem. In addition, there were ants in the bathroom of my room. The rest of the stay was ok. The hotel was within walking distance of a DART park and ride, so that was nice for me getting where I needed to go. Overall, I would probably not stay here again.