舒適套房酒店-羅德岱堡機場南遊艇港(Comfort Suites Fort Lauderdale Airport South & Cruise Port)

Breakfast was good. But could have opened earlier.

It made my family trip more memorable. Check in was very easy, staff were very friendly. Location is also great for shopping and a wide variety of restaurants is wishing 10 minutes.

En términos generales, el servicio fue bueno. Podrían dar más café y té en la habitación y tener máquinas dispensadoras y podrían ampliar el horario de la piscina. La comida fue sustanciosa y buena y la atención igual.

5 Stars across the board! You can instantly tell this hotel has good management. Experience was stellar every step of the way. This is where you want to stay!

Nice place

Untrained staff. We were eliminated in the computer system by the front desk employee. Her mistakes which she would not admit. We stood at the front desk for two hours as well as other customers who were somehow mixed up with our reservation. Extremely dismissive, rude and unapologetic staff. The manager was excellent however and gave us a full refund for our troubles.

Rooms are spacious. BUT Rooms are unkept, carpet never been vacuumed. Walls and couch covered in stains that I don’t want to think the origin of it. After complaining shortly after checking in, we were offered to move. Room was a bit cleaner. By that time it was after 11 pm, long day of travel. In the morning light we realized that we all having allergy issues. I contacted property management, who yet again offered to move us. We checked new room with maid supervisor. Same as the previous 2 rooms. Carpet had soooooo much garbage everywhere, couch stained. I asked that they just vacuum our original room. Supervisor was shocked that I preferred clean room vs moving. When maid vacuumed out room it sounded like she was vacuuming gravel. Supervisor cleaned the bathroom floor, she removed more garbage than I care to remember. Carpet in the hallway wasn’t in better shape of cleaning less. Dirty diapers on the floor not far from front desk,don’t leave great impression. As well other clients bring in their own cleaning supplies from the store and telling front desk about and receiving stare look. We stayed 3 nights. That was the only time room was cleaned. We went to front desk to get clean towels each day. In all years of traveling around the world. We never seen anything like it. We never come back to this property again.

Not enough blankets or towels despite putting 6 people per room on reservation, waited 2.5 hours to check in and only one room was ready at that time so continued to wait for second room (far past 3pm check in time), rooms were dirty including hair in bathroom and on "clean" sheets.