聖路易斯奧法倫舒適套房酒店(Comfort Inn & Suites St Louis-O'Fallon)

Have stayed here several times and has always been clean with a friendly staff. Breakfast is pretty good as well.

Bed was awful!!! The springs in the bed were the worst, if it was not for the mattress pad there was no way you could lay on it, the floor would have been softer! Last the breakfast was horrible, gravy cold and the biscuits were inedible!

Air conditioner/heater was extremely noisy, too noisy to sleep, had to shut it off. No other rooms available, no maintenance available.

I stayed here to be closer to my work due to winter weather conditions. No one cleared or salted the parking lot and I was unable to get to my car to leave. My husband had to come 4 hrs later and pick me up in front and drop me off at my car. I was very late for work. The air/heater every time it kicked on it sent out this loud high pitch noise so I did not sleep at all. The shower head only had 2 strands of water coming down and I was unable to adjust it. I did a stay like this last year with no issues. I’m not sure why this time was so different.

Did not care for Brian or the man who was there our first night. Brian was unprofessional, and the man who was there overnight our first night wasn't much better. We had a special circumstance come up, and they both just complained. I asked for a roll away cot which they made clear you do not have. I asked the second man for a couple of blankets, and he gave me the second degree about why I needed them. Seriously? We ended up going and buying an air mattress. In my opinion they were both unprofessional. The younger girl who worked at front desk was GREAT! I do not believe I would stay here again due to the 2 men.

Our room was good - comfortable beds and a chair to sit in. The breakfast had a good variety of food.

The pet fee charged was totally unexpected as it wasn’t listed and was higher than any hotel I’ve stayed at, which was quite upsetting. I’ll never stay at that location again.

This location is very convenient for me while visiting family. However, it is very run down. Elevator/some room doors have etchings on them. Washer/or dryer were out of order. Ice machine on my floor was out of order. Bed reading lights were out of order. Shower water pressure is VERY low. The continental breakfast was okay. Can't expect much when it's free. The coffee was excellent though. Staff was friendly and accommodating allowing an early check-in. If they would just fix what's broken and allow for stronger water pressure, I would give it 5 stars/

I am disabled, and was told i was getting an accessible room. It Was NOT. I WAS UNABLE TO SHOWER AND THE ROOM WAS NOT EASILY ACCESSIBLE .IM VERY DISAPPOINTED