Conrad Nashville

very good

Got the wellness room with a peloton. Got it to use the peloton. It was a great room but the bike was not working and I had to call the concierge twice to make it right. Went to the bar at 11 one night and did see anyone for five minutes and just left (bar says they close at 1am). Overall pretty lame experience for what I thought was going to be a great place. Other than those two things, it was fine, but if I wanted just fine I could have stayed elsewhere for cheaper.

The hotel itself is very nice. My real complaint…. We drove in for the GNR/Carrie Underwood concert. We specifically chose this hotel because of the 3pm checkin. Got there at 2:37, not ready, ok. Went back at 3 still not ready. Front desk said “well we were sold out yesterday and today and we are really busy, check back in 30 mins”. 3:30 room was ready. By the time we checked in, got ready, ate dinner and uber’d to the venue, by time we got to our seats it was 6:27. Concert started at 6. So because of the ineptness of the Conrad/staff management to staff the hotel properly during a busy time, me missed 30 mins of the concert.

This is a great property however there were some issues. Air conditioning did not cool room to where we wanted it so a warm sleep. They tried to fix it and the solution was to give us a fan. Something a lesser hotel would do. Room did not get made up until we asked late in the day…yes we had the indicator on Storm on first night made a mess of the pool bottom and deck…they let it go until the pool cleaner came another day later…again something a lesser hotel would do.

Super hôtel et personnel très courtois.

Housekeeping took three days to come clean the room. Staff was always polite and helpful, just not always there when needed. Very nice hotel, good location, excellent restaurant. Unfortunately, for Conrad Nashville I have stayed at other Conrad Hotels and the bar has been set high for the top brand in the Hilton lineup.....

Enjoyed staying at the Conrad! The staff were excellent and the room was clean and nicely appointed.