Check in was quick but ineffective. Both keys we were given didn’t work. The room was not what we requested. Instead of a premium corner double, we got the first room of the desk (noisy), one king bed. The front desk concierge was neither friendly or helpful.
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Cheri
入住日期 2023年9月
商務旅客
1.0/5
發佈於 2023年9月11日
Absolutely disgusting. Carpet was sticky to walk on with red stains (blood?). The bathroom had some weird black mold growing m in the corner and the paint was peeling up from the tub. Entry way to the hotel wreaked of cigarette smoke and the little pantry with snacks looked like it hadn’t been restocked in days.
I arrived there after 3 weeks in Africa and by far the most disgusting place I’ve stayed. Unfortunately I was so jet lagged and there were no other rooms in the hotel. When I told the front desk person the next morning that the room was uninhabitable - and showed her pictures- she clearly didn’t care at all. She jotted on a piece of paper to her manager my name with a note “complained about cleanliness”.
Awful expletive all around!!
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Verified traveler
入住日期 2023年9月
商務旅客
1.0/5
發佈於 2023年9月15日
Hotel is fairly gross. Garbage strewn in hallways. Common space garbage pails were over flowing.
Pool is broken. Room wasn’t cleaned or restocked during 3 day stay despite reminding the front desk several times.
Asked to have a manager call me. Still awaiting that conversation. Calling credit card company to dispute
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Thomas
入住日期 2023年8月
其他
1.0/5
發佈於 2023年8月14日
When making the reservations for the property we came with the intention of swimming because of summertime upon arrival we was informed that the pool was closed and wouldn't open till after we left to top it off after we was told that the pool was closed we was not giving any refund remedy or any suggestion of a cure or where it was pools close then they told us we couldn't get breakfast
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Allen J
入住日期 2023年6月
其他
2.0/5
發佈於 2023年6月25日
The first night the smoke alarm went off at 2:30 while i was sleeping. I called the front desk to tell them. I stopped while talking to them. Then 3 it went off the second time. They sent someone up. He got to the door and the alarm shut off. He was about to.leabe and told him he has tondo.something about this. As i was speaking the alarm went off again. He pulled the smoke.alarm off the celing. Not worth the price i paid. I was at the Four Points by Sheraton in Norwood, MA with a bigger room for the same price.
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Verified traveler
入住日期 2023年10月
商務旅客
3.0/5
發佈於 2023年10月23日
Outdated hotel not up to the expected quality for the brand. Someone had clearly smoked in my room in the past and the internet wasn't functional enough to be able to do any work in my room.
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Chad
入住日期 2023年11月
家庭旅遊
4.0/5
很好
發佈於 2023年11月13日
Convenient location for our trip to Foxborough for the New England Revolution soccer game, then we went to Salem Mass for Halloween.
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Nilanjan
入住日期 2023年8月
家庭旅遊
3.0/5
發佈於 2023年8月24日
Water pressure was low in the bath as well as the shower head was loose and pointed down. The tub is way to small for a larger person.
Overall, looked like low upkeep of the property
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Rawindar
入住日期 2023年9月
夫妻/情侶
4.0/5
很好
發佈於 2023年9月18日
Bath towels were missing on the second night. When asked the staff she was eating and brought me the towels without WASHING her hands and the towels thrown over her shoulder!
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Erica
入住日期 2023年7月
其他
2.0/5
發佈於 2023年7月8日
Restaurant not on site. Says it’s part of the hotel, Asian Cuisine, not kid family. Breakfast not included, limited buffet. Small room and bathroom, barely enough room to move around
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Rashida Renee
入住日期 2023年11月
其他
5.0/5
傑出
發佈於 2023年11月6日
The tubs didnt drain water well at all ! Water sat in the tub for hours before draining. Otherwise it was a comfortable stay
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Linda
入住日期 2023年9月
商務旅客
5.0/5
傑出
發佈於 2023年9月17日
Room was modern, clean and bed and bedding very comfortable. Nice amenities, tv and fridge. Would stay here again.