丹佛丹弗動物園附近酒店

這是一個有點可怕的位置,因爲有幾個無家可歸的人在酒店周圍。 所有的工作人員都很好,很親切。 浴室的淋浴沒有太大的壓力,但除此之外,我們喜歡那裏。

Hospitality is defined as the friendly and generous reception and entertainment of guests, visitors, or strangers. To most, those are just words but to those in the hospitality industry, it’s an honor code that one lives by in not only work but in life. The Ritz Carlton Denver is a role model for true genuine hospitality. The level of passion, kindness and pure sincerity that this entire Team exudes sets them apart from any and all other hotels I have ever experienced. I wanted to take a moment to tell you about our dear friend’s experience this past week and how incredibly grateful, not only the Tan family is for your hospitality but also, how grateful their entire circle of friends and family are and will never forget the once in a lifetime experience that you gave them! Harvey Tan is 6 years old and has the kindest soul that you will ever meet. You can attest if you had the pleasure of meeting him while he visited! He is a one in a million kind of kid who is respectful and sweet and so considerate of everyone around him. Harvey suffered a seizure this past May, which caused the discovery of multiple tumors found in the back of his brain. After an MRI, it was quickly discovered that Harvey had cancer, more specifically, Li Fraumeni. This is a very aggressive type of tumor so, no matter how much of it the neurosurgeon will get out l, the cells are always there beyond what the naked eye can see, growing. He has been given a timeline of 9-24 months. This is not a curable type of cancer. The family is now only buying themselves time with Harvey. Future treatments will likely start in a week, the first being a six week course of radiation somewhere in Texas. With this devastating news, everyone’s goal now is to make the best of the time we have with Harvey and make sure he lives out the happiest life he possibly can with the time he has left. We found out that his favorite band is AJR and that they had a show coming up in Denver prior to his first radiation treatment so we made it a mission to get Harvey to his first ever concert! Concert tickets were handled, flights were secured and then of course it came time to book the hotel, obviously it had to be the best because this kid deserves nothing less. I reached out to the Ritz Carlton Denver as their reputation is regarded as the best, not looking for any handouts or comp rooms, but merely to make the hotel aware of the situation for a Harvey and his mom when they arrived. I had absolutely NO IDEA that this property and Team would have made this the most incredible experience Harvey has ever had and will cherish forever. I want to start by thanking Brad Mills, GM, for personally responding to the initial email sent about Harvey and for personalizing that conversation rather than just sending a generic reply and comping a room. Thank you for taking the time to ask the questions about all of his favorite things and for your empathy; it is extremely apparent that at the Ritz Carlton Denv

我和丈夫在這裏住了幾天,很滿意。房間乾淨,不錯。牀也很舒服!!位置也很棒。停車收費爲35美元,但還有很多其他停車場離店很近,價格便宜。他們有一個24小時自助服務點,你可以在那裏購買零食和飲料,這很有幫助。電梯非常慢,我們樓層的一部分正在施工。另外,游泳池水太熱了。可能被列入他們的網站上,是加熱的,但我沒有準備。外面是98度,我們甚至不能坐在游泳池裏。最大的抱怨是服務。我問一位前台先生,我們是否可以把飲料帶到屋頂游泳池,或者是否有酒吧服務,他完全不知道。他的回答是“我想你能嗎?”當我們到游泳池想打電話叫食物和飲料時,他們告訴我我們必須下來,從酒吧點菜,然後從酒吧裏拿。但是,在游泳池區,他們確實有一個電話,旁邊有一個菜單,還有一個標誌,上面寫着用這個電話點餐??他們只列出早餐和晚餐時間,但當我問他們是否也吃午餐時,她不確定,並讓我等一下檢查。這只是有點誤導。比如你怎麼不知道你是不是也吃午餐?我們唯一的服務很棒,就是我們午餐和飲料的酒保。他知識淵博,很快就照顧我們。總體4/5酒店住宿。我們可能會回來,因爲牀很舒適,房間也很好,很寬敞。

Great hotel. Easy to get to and there are reasonably priced parking lots nearby.

對該酒店很滿意，管理得井井有條，乾淨衛生，員工禮貌友好，入住需要入住人的信用卡扣押金，但退房時就把押金退我了。洗髮水和沐浴露很好用，還有護髮素、香皂和護膚乳呢。房內有電磁爐，簡單炊餐具。大廳有咖啡熱水供應。早餐不錯，比較豐富。在市中心位置，購物交通都方便，餐廳也多，不到600米有個king soopers超市。仔細看入住時給的小單子，上麪有酒店的便利服務，很周到。自助小賣部的東西價格實在。可以寄存行李，幫了大忙。十分推薦！

市中心的一家非常現代的酒店,附近有很多餐館。房間裝修和豪華水平很好。一切都非常現代和舒適。前台非常有禮貌和樂於助人。酒店提供行李協助到房間。酒店有非常高檔的公共區域,54樓有一個正在發生的餐廳。早餐很好,雖然是點菜。自助餐沒有。客房服務完美。整體服務不錯。總體滿意。下次去丹佛還會住在這裏。

這家酒店對我們支付的費用很好。大多數工作人員也非常友好。支助人員特別好,總是很開心。但是前台有一個人,有一次對我非常無禮。我打電話來要了薄紙和毛巾,然後跟一位女士說。她表示他們會把它拿給我們(通常我們不得不下去取回。以前從來沒有在其他酒店這樣做過。)。30分鐘後,我們還在等這些物品。我再次打電話,一個男人回答。他告訴我耐心和家務剛到,會把它帶來。在我回答我是否可以來找它之前,他大聲地說。我不得不回電話問這個問題。我認爲他告訴我在30分鐘後耐心等待並掛上我真是太粗魯了。我沒有他的名字,但我記得有一天他在旅行中穿了一件漂亮的黃色上衣。

我有這麼多話要說!非凡的酒店和服務💚Jason的前台mgr之一從入住開始就去了ABOVE和更遠的地方,讓我失去了眼鏡,用便利設施和退房來寵壞了我。有個年輕女人討厭我忘記了她的名字,但她很棒。保安的先生看了錄像,謝謝!我本想在Courtyard東邊15分鐘,但碰巧開車過來,剛好在...取消了另一間房間,住在這裏。新設計的房間別致,大堂很棒,星巴克餐廳和餐廳都在裏面。堅持下去,我會回來的!!!當我第一次走進希爾頓榮譽櫃檯時,一位迎接我的女士打需要展示更好的客戶服務技能。我總是要求在辦理入住手續之前看到一個房間,我14歲的時候一直是榮譽會員。她堅持“我們不這麼做!”她不知道我打算做什麼,因爲我留下了護照,或者你有什麼,但她不友善!身材矮小,戴着眼鏡,黑髮。我故意避開她,避免了剩下的逗留時間。有一次她用mgr(Jason🥰)覈實後,有人護送我。這就是我想要的...,但不友好。是的,我記得你你留下了一個印象。謝天謝地,其餘的船員用檸檬做了檸檬汁☀️。

位置不錯。新樓盤乾淨、時尚。美觀。很乾淨。舒服的。喜歡盥洗用品。到這裡就結束了。辦理入住手續很愉快，但不是很熱情。看來你是個麻煩事。另外，溝通很差，因為這位女士正在電腦上尋找一些東西，但沒有讓我知道，所以你只是站在那裡等待答案。房間裡有一張阿特韋爾卡，上面寫著「如果您需要什麼，請告訴我們」。嗯，我需要浴帽，但他們沒有。餐廳裡只有一張椅子，我想要更多，但接待員說「我找不到任何人，所以我想我們只有這些了」。最後一個請求是要一碗，因為由於飲食需要，我們自備了早餐，當然，「我們沒有這些，但你可以下來吃早餐」。建議：您可以索取物品，但僅此而已。大多數酒店都為旅客提供基本的設施，但這裡沒有。我懷疑我們是否會回到這個地方，因為該地區還有許多其他酒店為旅客做好了更充分的準備。

3晚住宿 - 優點:乾淨,更新的房間,友好的工作人員,停車費10美元 x 晚(與附近大多數酒店25美元相比)每日熱早餐 缺點:名字標誌寫着希爾頓公園,所以我很難找到它,不得不出去到大堂問😆,因爲廣告電話不工作 在施工中,這意味着沒有健身房,游泳池或洗衣房 施工起得很早,周圍都能聽到。