Two major problems with our stay.
1. There was food on the floor of my daughter's room when she entered her room.
2. We rented five rooms. We were overcharged for one of the rooms. I called and spoke to the manager, and she said she would have to look into the situation and call me back - even though she viewed all the rooms and rates while we were on the phone. It's been 3 days and I have heard nothing. I believe it's safe to assume I won't be getting any money back. It's also safe to assume we won't be staying there again.
I do have to say that all the staff we dealt with during our stay were very nice.
翻譯
Chatia
2022年8月23日
The room linens and bathroom had not been cleaned. The checkout clerk did not provide a receipt. Offered to email me one and I still haven’t got it 24 hours later. I spoke to a rude someone today at the desk and still did not get a receipt. They also charged me and additional 250 for supposedly smoke clean up! I don’t even smoke!!! I will never return to this awful hotel. The worst experience ever!
翻譯
William
2023年2月26日
The property is within 25 yards of a busy highway. Rooms facing East are extremely noisy. Switched rooms to the West side not as noisy
翻譯
Michiko A
2022年7月7日
Not following Covid compliance at this facility at all. Floors are greasy, rooms weren’t cleaned, bed sheets and pillow cases weren’t changed when checking in. We couldn’t bear to stay there and changed our accommodation immediately.
翻譯
住宿政策
入住及退房時間
入住時間:15:00後
退房時間:12:00前
前台辦公時間:全日24小時
小童政策
此酒店歡迎任何年齡的小童入住。
如0至17歲小童不需額外床位,可免費入住。
嬰兒床及加床
所有房型均不可加床,亦不可加嬰兒床。
早餐
類型歐陸菜,無麩質餐
形式自助餐,盒裝/預先包裝食品
年齡
費用
成人
聯絡酒店
總額不包括額外早餐費用,請於酒店另行支付。
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健康保障
整潔度令人滿意
4.4/5
清潔和消毒
房間於每次入住之間皆進行消毒
住宿簡介
開業年份:2002
裝修年份:2019
客房數量:108
對於想要捕捉普羅斯佩克特海茨城市風采的旅客來説,普羅斯佩克特海茨智選假日套房酒店是一個理想的選擇。酒店地處便捷區域,距離帕爾華基機場僅1km,距離Metra Lake Cook站僅6km。包括Rocky Vander's、Squadron Ops Sim Center和River Trail Nature Center都在短距離內,入住酒店的旅客在該地區遊覽會很方便。酒店鄰近多個熱門旅遊景點,包括Absolute Foot & Ankle Clinic、Frederick C Bogk House和伊利諾伊芝加哥聖殿,旅客可以將行程安排的更加緊湊。
所有極具特色的客房都配備有熨衣設備、房內保險箱和空調,讓您感受到更加貼心細緻的入住體驗。服務人員會提前為您準備好咖啡壺/茶壺,以滿足您的飲水需求。倘若您在忙碌的一天後想在自己的客房內放鬆,提供吹風機的客房浴室是不錯的選擇。在餘暇時間,可以選擇去酒店的大堂吧喝上一杯飲料,驅走所有的疲憊。除此之外,我們還為您精心蒐集了周邊的餐飲訊息,Fish on Fire(日本料理)、D'Agostino's(西餐)和Tous Les Jours(法國菜)期待着您的光顧。