德斯廷E購物中心區智選假日套房酒店(Holiday Inn Express & Suites Destin E - Commons Mall Area)

Great, safe location! The staff was pleasant and the room was clean. The bed was very comfortable and the breakfast was great! It was a quick 5-6 minute walk to the beach. I will definitely stay here again!

Our room was outstanding. Very clean, lovely blinds, clean, clean, clean! The lobby was filthy. None of the icemakers worked. The breakfast table was not to the highest level. Fake eggs garbage containers were stacked to the gills in the kitchen where we ate. Our room was outstanding. Maybe I should put that at the beginning. I’ll do that.

They were remodeling the lobby area and there was drywall dust everywhere! This was an open area with the breakfast lounge. I had to take my breakfast to my room.as did others. The breakfast was always hot and good, the room was clean. Had we known itthey were re modeling we would have stayed somewhere else.

The door to our room was damaged and you could see into the room. The door appeared as if it had been pried open with a crowbar at some point in the past. The hotel was also under renovation which would have been nice to know prior to booking my room. Will not stay at this hotel ever again.

Todo me gusto lo único qu no me gusto es que l personal que se encuentra en la recepción. Siempre están enojadas les pides algo te ponen caras no son personas que pueda. A tender a los clientes . Mi familia llevamos mucho tiempo pasando vacaciones en Destin y siempre regresamos al mismo hotel ..

The mattress in room 119 was horrible. I had to get up at 3am and rotate the mattress to sleep away from the sunken center area in the bed. I reported it to the front desk team upon checkout but I have not heard from the property mgr about this stay.

I booked two rooms for my stay. One of the rooms was fine. The other was problematic. First, the fridge did not work and there was rust inside of it. The staff did replace it as soon as it was reported but why was it there to begin with? Second, the toilet didn't work. When we went to the front desk to report the problem, it took 40 minutes for a person at the desk to talk to us because the staff was too busy looking at a cell phone. Maintenance eventually came and used a plunger to try to fix the issue but that didn't work. All we could smell was sewage that evening. We we reported the issue in the morning, the lady at the front desk said well why didn't you report it sooner? We said ma'am we did. Third, when we were eating breakfast in the breakfast area, the construction workers doing the remodeling at the hotel were eating with the guests. One of the guys was hesitant to come in to eat which told us he knew that what they were doing was wrong. I had high hopes for this hotel given the reputation of the Holiday Inn. Now, I feel disappointed. I also feel my money could have been spent at another establishment because it wasn't worth it at HI. I will never book a stay with them again.

The hotel was under construction but the rest of conditions was lovely!

We called to check in early , the refused to offer it , so we had to wait till 4pm exactly. No hot water , the hot water heater sitting in lobby at the check in desk on arrival. When I figured it out , they then admitted they had no hot water. They did not tell us there where any issues when we called for early check in , nor did when we complained about taking cold showers. When I met the plumber, he said he could not believe they were still open or guest were still staying there.