德斯廷萬豪萬楓酒店(Fairfield Inn & Suites Destin)

Location was excellent. Close the beach, restaurants and WALMART! One of the two elevators was out. It was nearly impossible to reach hotel staff. We had to actually go looking for someone to get help. Each time finding the desk clerk on her cell phone. Only the 1st floor ice machine worked. Great location but not the best experience with hotel staff.

The hotel is located off the main road and easy to find. The desk staff was friendly and easy to deal with, the room was clean and quite spacious. The bathroom is especially spacious. The television has both cable and streaming options so it really feels like home. And in the morning there's free breakfast that includes hot options like eggs, sausage, and waffles, as well as cereal, yogurt and bagels/toast. We were told there's a 24/7 fitness center and 2 pools on the property as well but we didn't use those as we checked in late and left early. I would definitely stay again though. I forgot I was even in a hotel a few times that night!

Disappointed in our stay. Hotel initially assigned us a different room than what we had booked but the front desk staff readily fixed the situation. We went during non-peak season but still encountered loud noises, music, and partying in the evening to night. The breakfast was okay, not good or great. The breakfast area was overrun with kids, many unsupervised and the waffle station and surrounding area became a mess on multiple days of our visit. One staff member was eventually assigned to be in the breakfast area for supervision though this was on the last day of our stay.

Breakfast was ok but the ladies there were not happy to be working there (very negative attitudes). Barb and her husband (maint. supervisor) were awesome. We stayed 8 days and it was a very good stay with comfy rooms. close to everything. Definitely would recommend staying here.

The staff was great, and the rooms were nice. The location was also great. The only issue was that late one night (after 11pm and ongoing to about 12:30am) the smoke alarm was going off in the room next to ours. There was no one staying in the room. I reported it to the front desk, and they said they would check on it. After it kept going off for another hour, I went to the front desk and reported it again. The front desk attendant didn't seem to know what to do. I asked if the room was empty, could we go into it and see if we could get it to stop? She locked the front door, and took me to the neighboring room. When we couldn't get it to stop, she offered to shift us to another room. We accepted the offer, and had no other issues during our stay.

We were here all week for a football tournament, and it was perfect! Housekeeping to front desk was top notch service and everyone very friendly! We would definitely recommend and come back! We had the best week!

This seems to be a newer/maintained property, but does not seem to be well-managed in terms of setting expectations with staff. Staff generally seemed un-friendly, especially the breakfast crew who we had the most interaction with. Any simple request made to them seemed as though we inconvenienced them. While we chose not to have our room serviced during our stay, even a request for more toilet paper was met with disdain. Hotel was fine for our week-long stay, but interactions with staff were very poor.

My room was not cleaned daily. When it was cleaned it was not vacuumed, trash not emptied, bed not made, bathroom not cleaned. I was disappointed. I thought Marriott was an excellent hotel; I was wrong. Will not recommend.

I called the morning of my check in to see if we could check in early because we hoped to get our room so we can allow our 9-month-old to rest a bit from our travels from our morning, was told, " we will see when you get here." Understandable I thought. We arrived about 2 hours prior to the check in time and the front desk receptionist stated that the room was still not available around 1pm. They weren't full she said but the room was just not available. At this point, my husband and I and our 9-month-old baby waited around the front desk area. During this time, I kept seeing other families walk in, being checked in, and handed their room keys, upon their arrival. I was confused as to how their room was available the moment they got there and and ours was not. At 3:59pm, I went over again at this point I’m frustrated because it feels as though we are just being neglected and ignored as guest, receptionist stated "oh my god, I thought I gave you the keys when we first spoke." Keep in mind we are waiting in the front desk area for over 2 hours. If I had been given my room key, why would I be in the lobby with a baby and not in my room, I thought. Attention to detail was missed at this point. Just felt as though our needs were less important than others. Felt very undervalued as a guest at this location.