傳承酒店(Heritage Hotel and Suites)

Fine

No one at the desk! They came from a neighboring hotel to help.They were unaware of the ev charging unit. That is the reason we booked there. Our unit was clean enough but the public women’s restroom was horrible.Also no breakfast! Orange juice and coffee, not even instant oatmeal!

I called as per the sign left at the front desk when I went to check in and the woman that answered was short and snippy with me that she was ‘at another property and it would be a bit until could come check me in’ I said no problem thank you. Thankfully the gentleman that came over and checked me in was wonderful. The rooms are dated, the drink machine on main floor is heating drinks and not cooling them. Nothing major wrong, just small things that added up.

Front desk clerk extremely helpful; bathroom appears clean; a large chunk of something?? Stuck to curtain and I removed with wet one but housekeeping should have easily seen and cleaned; very good value for money but tired looking and in need of updating and good carpet cleaning

This is a nice, clean small property. I have nothing bad to say about our stay. Would recommend.

Property is and could be really nice but staffing needs addressed. Room was not very clean. Attention to detail is not the focus here. It was also disclosed to me that they borrow the night guy from the neighboring hotel for the night shift. Nobody was present in the lobby unless phoned from front desk. I stayed in 101 and it needs a deep clean. Soap scum in tub and counter tops had pieces of someone’s dinner behind bathroom sink. Cushion chair in room was stained and cushion had not been removed to clean chips pet hair and other debris. Wished I’d taken photos. Property is nice and has lots of potential but needs staff that care. Shout out to Josh, he was very professional!

The hotel staff was awesome. Pool and hot tub were awesome but the room it's self looked like it hadn't been cleaned.No coffee cups,creamer or sugar for coffee. Had to go down stairs for that. They do not serve breakfast or any kind.

We found this to be a very nice hotel for the price. We will definitely return next time we are in town.

I appreciate the help and how cordial that Josh the manager was. He went above and beyond thank you Josh the manager.