After reading several good reviews of this hotel I booked 3 nights for an event nearby. The room was clean and decent, but that’s where the good stops. The hotel is right on Rt 35 and the noise from the highway is too much. The continental breakfast is awful. I requested room cleaning every day with the manager yet it was not done. At 6 in the evening the 2nd night there were two guys banging on my door claiming to be maintenance. I would not open the door telling them I did not request or need them. They claimed to need to change a shower valve. Nothing was wrong with the shower, maybe it was legit but who does that at 6 when the guest is occupying the room. The manager was off the whole weekend so I talked to the staff, who were nice, to relay my complaints to the manager and they agreed to do so and have him email me. Never heard from him. Better places to stay in Pearsal. This hotel sucks.
翻譯
Leticia
入住日期 2023年10月
其他
2.0/5
發佈於 2023年10月9日
TV did not work and I was told due to bad weather. There wasn’t any bad weather or it would come on in 2 hours. I expected customer service someone to come and set it up correctly . Didn’t enjoy breakfast no hot tea and juices frozen.
翻譯
James E Hammonds
入住日期 2023年6月
商務旅客
4.0/5
很好
發佈於 2023年6月6日
Check-in was quick, instead of being given directions to the room I had to ask. The staff was pleasant but the parking here is the worst I have ever experienced, lack of parking was the big drawback for me. I won't be staying here again.
翻譯
Daniel
入住日期 2022年9月
其他
3.0/5
發佈於 2022年9月22日
Not enough room in the parking lot, so I was forced to park next door three of the four nights I stayed there.
I found cockroaches in the hotel room every night.
The Continental breakfast had no eggs, no milk, nothing to put on waffles except syrup, and nothing to put on toast. They had tons of cereal, but no milk. There was never any milk. I got there at 6:00 a.m. and there was no milk; it's not like they ran out, they just never had it.
Stray cats everywhere, attracted by food left outside by the employees.
The cleaning service cleaned my room only one of the nights I was there, but they did not clean. They did not change the sheets. They did not do anything except make my bed.
Couches are ripped and torn in the lobby/ breakfast area.
翻譯
Melisa
入住日期 2022年8月
家庭旅遊
5.0/5
傑出
發佈於 2022年8月26日
The lady at Front Desk was fast and friendly.
翻譯
James
入住日期 2022年6月
商務旅客
1.0/5
發佈於 2022年6月15日
Nice place, however my chfvk in time was 45 minutes.
翻譯
robert
入住日期 2021年8月
其他
5.0/5
傑出
發佈於 2021年8月10日
Very good. I'm guessing they may have been shorthanded that weekend because the person receiving us later was in laundry where they were accommodating with a couple of towels and soap. A little thing, but very good hot water. Will definitely stay again.
翻譯
Verified traveler
入住日期 2021年6月
家庭旅遊
5.0/5
傑出
發佈於 2021年6月28日
Staff was very friendly and it’s a safe well lit hotel in the area