AC華盛頓特區國會山海軍庭院萬豪酒店(AC Hotel Washington DC Capitol Hill Navy Yard)

A nice hotel. The hotel is not far from Congress, and the only drawback is that there are no slippers in the room and there is no place to buy them around.

Nice big hotel, but not the cleanest. Found several different hairs in the shower, bathroom and by the bed that weren’t mine and they were different colors. Bed was comfy and the gym was really good (new, huge and clean), because it’s a private gym for people who live in the luxury building across the street. Check-in staff were friendly :).

Pleasant stay. Very clean and comfortable. No doubt will stay again.

Booked for 3 nights Friday-Monday. Air conditioning stopped working Saturday our room was 78 degrees Saturday night. We mentioned it to front desk and they said they would look into but nothing was done Sunday night we mentioned it again and they informed us that the AC was down for our side of hotel. They moved us to a different room Sunday night. However Saturday night and morning were miserable We were not offered any compensation for Saturday night

Paid for an upgraded room and got a room 100’ from an elevated 8 lane highway- impossible to sleep OR use the terrace. Window shades broken so light flooded in; bathroom fixtures broken. Tried to move rooms but they only had lower floors WHICH WOULD HAVE BEEN UNDER THE HIGHWAY- and the room was a lower price category, so a downgrade. Manager was at the desk when I had the discussion and offered nothing as a gesture. Disappointing - won’t return or recommend

The customer service rep name started with an A (Ailet) on 2/17/23 I don’t recall the spelling of her name. She was excellent. When out of her way to provide excellent customer service and meet all my needs for my reservation. We need more people like her in hospitality industry. Thank you again. And sorry for the misspelling of your name. The lady from FL