The Dreams Dominicus La Romana was luxurious and the customer service was superb! Without question, it was our best family vacation. We traveled with two children (ages 11 and 9) and the Grandmother (age 79) and all of us really enjoyed it. I highly recommend paying for the Preferred Club. The preferred club beach area and restaurant were excellent as well as the kids club and Coco Cafe. Armando was our family concierge for the week. He was phenomenal and made our family feel at home from check-in. Armando was very responsive, he promptly scheduled dinner reservations for us and was very helpful assisting us to coordinate transportation arrangements from the airport. Armando even showed up in person to ensure our Spa reservations were made as planned. The Dreams offers quick golf cart transportation to and from the family areas of the resort to the beach and main pool areas. Providing this service was critical for elderly guests. Samuel Nunes from the bell-boy team was exceptional. He always took extra time to help our elderly Grandmother with transportation. My family also took advantage of the Spanish lessons offered by Bella. Bella is an excellent instructor with a great attitude and she really got my wife and kids interested in Spanish throughout the week. The Dreams also distinguished itself in safety of the guests. During our stay, I witnessed a lifeguard (Mr. Cleivi Garcias) dive in and save the life of a drowning minor at the family pool. His actions were simply heroic and gave me the confidence and reassurance I needed traveling with children that we were in a safe environment. We had a spacious family suite with an adjoining room. The rooms were modern and updated and Armando always made sure our bar was well stocked! Thank you, Dreams for an amazing family vacation!
滿意
100 評價