加泰羅尼亞巴亞希貝酒店的評論

Muy buen servicio, la comida excelente, la ubicación del hotel, todos son amables vuelvo pronto 🙏🏽👍

La comida está bien no es excelente pero es buena El entrenamiento es bueno el hotel en el Área de la picina y restaurante y por Fuera es excelente pero las habitaciones no me gustaron sucia y en mal estado y todo muy viejo y gastado y otra cosa que no me Gusto es que fuman mucho y en todas las áreas asta donde hay niños muy desagradable

En el loby un total chou desde la 8 hasta las 9:30 esperado perdi 41 mil peso por culpa de su expleadas las habitacion Orible si aire reporte como 10 veces y siempre me estaban cambiando la habitación en el restaurante los expleado mal trato soy cliente de ustedes del catalonia punta cana me encanta aya pero este de Romana fue un desastre en todo los aspectos

los empleados en general todos son muy amables con todos y su trato es de primera muy profesionales Gilberto bar exelente Emiliano restaurante exelente lissete exelente jhon exelente restaurante yoan bar exelente

Muy mal servicio en cuanto a los alimentos,el bufete horrible y en los restaurantes sino reserva no puede comer a pesar de que cuando uno llega al hotel le dicen que sólo en uno ocupa la Reservación

Me gusto mucho la comida, las instalaciones limpias y bonitas. La piscina es bonita y la playa espectacular.

This place has a beautiful beach; clear water, white sand and lots of palm trees. The property landscape is also very nice making the walk from the room to the beach area enjoyable. Food is good with dining options. Entertainment not bad either. Our only complaints would be: 1) cockroaches, we were greeted by one the moment we entered the room, it came out of the shower drain, and we would see frequently during our short stay, a huge one was wondering the hallway, the moment we walked by, it went under the door and got in one of the rooms. My wife was terrified we would bring them home so she was shaking each piece of cloth before folding them in the luggage. 2) clogged sinks and shower drain. One of the sinks was clogged when we got in so we were using only one sink and that one was also draining slowly not to mention the shower drain-your feet would soak in dirty water as you shower.

The resort is huge and very well maintained. Landscape is outstanding, the beach is clean, the water is turquoise and the food is somehow edible.The only thing that marred the stay was poorly trained room cleaning personnel. It was always something forgotten after the room was made - either small towels, or medium size towers, or coffee packages, or sugar, or water bottles... Every day something new was missing. I naively thought the tips would speed it up. Wrong! Tips were taken and ALL towels of all sizes were forgotten to be changed. To be honest, the Front desk was helpful though. Bottom line: Dear Catalonia Bayahibe, please train your personnel better, teach them that money and tips don't fall from the sky, they actually have to earn it. Besides that it is a great resort!

On the positive side, the property is very clean and staff are hard working and friendly. The beach is a beautiful turquoise, sunsets are beautiful and beach chairs are plentiful within a shaded palm forest. The pool has a lot of corners and nooks that are great for small children. There were some clear negatives, though: 1. There was a huge building being built on the property while we were there in November 2023. Even when complete, it will loom over the property. 2. The buffet was quite local in terms of food. Some days it was good and other times basically inedible. The buffet area is oppressively hot and stuffy. 3. The resort and beach feel a bit cramped and crowded at all times. 4. The sit-down restaurants were pretty middling in our experience and the quality of ingredients wasn't great. Very nice atmosphere, though. 5. The beach is fairly steep, with very soft sand, and somewhat tiring to get to and walk on.

Great beach with clear water. Front desk service was good and responsive. Dinning staff was awful, they did not come by to check on you if you need more water or anything else, had to hunt for them yourself. Alcohol options are terrible, the worst I have seen and we travel often. Waiters do not exist at the pool/ beach areas, if you want anything you had to get it your self. I would rate this hotel as solid 3 stars.

I had a great time with family and friends. I have something to share that I saw with my own eyes. The buffet cook, who was responsable for grilling the meats and chicken, was using the same tong to grab the raw meat and serve cooked meat to customers. He was about to that to me and, because I told him not to use the same utensil, he grabbed a spatula and served the cooked chicken. If that situation is happening in front of people, who knows what procedures they implement inside the kitchen. We’re back home and I have food poisoning. I shouldn’t have trusted the food I consumed. I suggest you have better training and food safety protocols & procedures for anyone handling or serving food. It’s a family hotel and lots of children and elderly (most vulnerable population) visit each year.

I don’t recommend this place at all; the service is horrible; people are rude and impolite… no towels for an overcrowded place!!!

Old property and room, condition not working. In buffet waiting water 40 min.

it was our first time going to an all inclusive. we loved it, it was paradise. only thing when we got to our room the first day, it wasn't ready, bathroom was dirty,but we called reception and they sent the cleaning lady right away. food is not the best, but it's ok. at least a lot of variety. most of the staff is amazing, very nice and friendly. and the place itself is really beautifull. i recomend it