格雷斯沃德阿爾姆斯酒店 - 格林國王旅館(Greswolde Arms by Chef & Brewer Collection)

實際的地方，酒吧，餐廳很棒，很好的嗡嗡聲，美味的早餐，價格合理，不幸的是我們被安排在離接待處最遠的房間，上一段樓梯下一段樓梯再上一段，我們已經 60 年代末了，我知道酒店沒有滿員，因為我後來查了一下，仍然可以預訂房間，所以不知道為什麼我們被安排在那裡，當我回到接待處並得到了一些名單時，我確實提到了這一點更近的房間號，這是為了我們的“下次訪問”

為了與家人見面，在這裡住了一晚。地點優越，位於諾爾村的中心。停車就在馬路對面，當我們下午 3 點到達時，停車不是問題。 我們等了將近 15 分鐘，才有一個人來幫我們辦理入住。入住時間是下午 3 點，但唯一的解釋是他一直在餐廳/酒吧區的另一部分忙碌。酒吧後面的一位女士之前已經認識了我們，並說她會找人，但後來沒有回來解釋延誤的原因。 房間舒適乾淨，但枕頭很硬，讓我頭痛。 淋浴位於浴缸上方，進出有點滑，不過您可以要求提供安全墊。有充足的熱水，但很熱（有通知）。 年輕的男性早餐服務員不是很友善。新鮮烹製的熱早餐很好，但盤子有缺口。麥片、果汁和優格等都是自助服務，熱飲也是。這是安排在一個很小的空間裡，附近有一張桌子，所以我不想坐在那張桌子旁。我不知道為什麼每個客人都必須自己從保溫壺倒熱水或咖啡。這既不安全，也不是真正有效。如果飯店住滿了，那就很擁擠了。茶/咖啡放在壺裡送到餐桌上會更好。 每張桌子上的小花瓶裡都盛著枯萎的噴霧康乃馨，這更讓人失望。沒有留下深刻印象

友好和樂於助人的工作人員和酒店達到了很高的裝飾標準，但是酒店走廊和臥室的地板吱吱作響，所以你可以聽到人們四處走動的聲音，你也可以聽到其他人開門和關門的聲音，不幸的是我住在人們整夜進出彼此房間的夜晚。即使他們有舊窗戶和推拉窗，如果你在路邊，你可以聽到馬路的聲音，但這也不算太糟糕，因為一旦我試圖睡覺，馬路就很安靜。酒吧工作人員拖著桌子一直拖到凌晨 1 點左右，你可以清楚地聽到早餐音樂把我吵醒（當我退房時，酒吧里似乎比樓上的房間安靜，所以他們沒有開大聲，這一定是建築物的聲學）。床很結實，比較舒服，但沒有任何缺點，我個人喜歡軟一點的床，床本身看起來質量不錯，但不是我喜歡的硬。食物質量非常好，作為一個坐在酒吧里的單身女性，我感覺很舒服，有些地方我得到客房服務，因為我在酒吧/餐廳感覺不舒服。總而言之，如果您睡眠淺或不喜歡硬床，這家酒店不適合您。如果您可以輕鬆入睡並且不介意床更硬那麼這家酒店很可愛，工作人員會非常歡迎您，我會推薦這家酒店

Stayed here last night with a friend, as we were going to a gig. The hotel was lovely and clean. The lady working on reception yesterday was so kind a friendly

The bar area for the evening and especially breakfast was very cold as no heating on at all, otherwise very good.

The hotel was perfect for my brief stay (up from Devon for a funeral in Knowle Church) although I know the hotel well having lived in the area from 1976 to 2003. Just one small suggestion for improvement: I believe that a direction sign to Reception is needed on the wall to the left of Room 4 pointing left. This would help enormously!

Check in was a nigh**are! I actually had two pints at reception when waiting to sort room at the family room which I booked had a useless sofa bed with a 5cm foam mattress. Very poorly handled with numerous armature excuses. I explained we were going around in circles and suggested there could be a spare single bed in another room and offered to collect it ourselves. We were told that no rooms had spare beds, a colleague of ours happened to overhear the conversation said that he had a spare single in his room and solved the problem. This took an hour to sort and with no apologies or any consideration for other guests waiting to check in. Bar staff totally uninterested in serving and need training.

Nice hotel located within a pub chain - Green King/Chef & Brewer. Lovely big spacious double en suite bedroom- very clean and tastefully decorated. Large tv and tea/coffee making facilities- lots of hot water for either a nice relaxing bath or a quick shower. Room warmed up very quickly which was mu h needed after being out in the wet and cold. Bed was very comfy - pillows were a bit hard but had a decent nights sleep anyway. Would return again as very convenient for NEC - Knowle is a lovely little town with some quirky shops and nice eateries.

Superb hotel and staff, very clean, car park next door to the hotel and bar and restaurant services.