洛厄恩度假村

Surrounded by the lake and two beautiful golf courses, this palace-castle style resort looks amazing both inside and outside. Great services and dining experiences as well as free boat trip were excellent. We definitely want to return again.

The grounds are magnificent, the pool and spa are beautiful and the building itself is grand. But the best part of our stay was the courteous and attentive service.

One of the best hotels Iv ever stayed in, will definitely be back! Really happy with my experience..

My husband and I used to go here every year for our wedding anniversary. Unfortunately the standards have dropped in most of the important areas. Still wondering how it managed to get hotel of the year! Would not return again. When I shared my opinion at checkout they were not bothered.

Outstanding hotel and grounds. Fantastic place to relax and take in the views. Attentive, friendly and professional staff and excellent rooms.

We stayed here for my brothers wedding. We were looking forward to it and having been here before for afternoon tea on several occasions we thought it would lovely to stay here. When we booked we were told we would be staying in a 2 bedroom lodge and the other room was for a family member. However when we arrived we were given a 3 bedroom lodge. We assumed that the other room would be empty. We were a bit concerned that the front door wouldn't lock and reported this to reception but this wasn't fixed. The room inside have a lock also but as the lodges are accessible from outside it certainly would have felt safer if the front door lock worked. We were really disappointed with the room. It was outdated, the carpet and furniture was very dirty, so much so we didn't want to sit on the sofa, and the bathroom floor tiles were cracked and the bathroom was just so outdated looking. Honestly, I can say we have stayed in nicer and much cleaner rooms in 3 star hotels. At 4am we were woke up by loud knowing on our room door. It was a frightening experience and turned out to be a drunk guest who we didn't know who was able to get in as the front door to the lodge was open and couldn't be locked. We didn't sleep after this and it just made our experience an awful one. Breakfast the next day was a buffet one in a room specifically for wedding guests and the food was cold, not very nice and you couldn't order a cappuccino, just the coffee in a pot was available. We were really surprised that this was the breakfast at a 5 star hotel. Overall our experience was so disappointing. Some of our family stayed in the main hotel in recently updated rooms and these rooms looked nice and clean. Given the condition of the lodge we stayed in and the breakfast we got we felt the amount we paid was such a waste of money. The main hotel itself is very nice and when you arrive in the lobby it does feel like you are in a 5 star hotel. The room the wedding was in was beautiful and the grounds are also very nice. However, given our experience we would never think of staying here again. We have paid much less and had a much better experience, including lovely breakfasts in 3 star hotels.

Our room was very dirty … we got mouldy toast served to our table at breakfast … food in the Lodge was well below average. Dirty windows everywhere … corners cut in all aspects of this place. A treat night away for my partners birthday … very bad experience altogether.

We had a terrific country manor experience: luxurious, yet comfortable resort; attractive natural surroundings away from the hustle of city life; topnotch golf, spa, and dining experiences; and attentive staff. We will definitely be back!

A wonderful family wedding took us to this beautiful hotel in a beautiful setting. We felt like we were somewhere special.