It is a good hotel, however the service quality depends on who your are talking to.
There’s a very nice guy in the reception team willing provide very good help on everything with very high efficiency.
But the reservation and sales team are really sucks, they reply email slow and are reluctant to do anything flexible but not harm any party’s interests, and very arrogant. When you propose any flexible thing with them, they always tell you we are full and has only 100 room, we have premium location, all the words inherently indicate that you either follow our words or you are not welcome. They even give you a rate with extra cost for breakfast to high grade membership of the hotel who are qualified for free breakfasts, it is really unbelievable.
It is really rare to see such kind of sales team in a 5 star hotel even though our team almost stay here throughout the year and telling them we are going to stay on.
Good facilities and location, but the team really need to be reconsidered and some of them are great, but some are really bad.
Rove At The Park酒店位於杜拜最令人興奮的家庭目的地,擁有三個主題公園以及一個水上樂園的杜拜主題公園和度假村範圍內。 距離購物和娛樂場所僅有很短的車程,方便客人前往杜拜碼頭,朱美拉棕櫚島和The Outlet Village。經過一整天的遊蕩後,這裡是放鬆身心的理想場所。 23平方米的舒適大小的Rover Room包括許多必需品,如免費無線網絡連接,名牌床墊,額外客人的沙發床,互動智能電視,帶強力花灑淋浴的現代化浴室等等。
EEKATERINAБыло холодно даже с выключенной вентиляцией. В душе были несколько волос. Попросили утюг - обещали принести, но в итоге так и не принесли. В остальном нормально. Потом посоветовала друзьям этот отель. У них были везде прожжены сигаретами кресла и тоже холодно