Okay, first the good points. The rooms were comfortable, but a little small. Bathroom was clean with a good shower. There’s air con in the room and we experienced no noise issues. Breakfast was also good, though a bit pricey. The annoyances are I think largely caused by Premier Inn’s policies. We arrived at 14:40 and were told that the rooms were ready, but if we wanted to access them before 15:00 we’d have to pay 10 euros for each room. Okay, it’s fair enough to charge a premium for early checkin as it causes issues for housekeeping, but 20 minutes early and the rooms were ready, so surely common sense applies here. Instead, the reception staff were occupied with taking people’s luggage to/from the storage room as people decided to wait until 15:00. Lots more work for them. Secondly, there’s simply not enough staff. Reception was often unmanned and it took a long wait to see someone e.g. when waiting to validate our parking ticket. Thirdly, lots of silly little things like unable to get a second pillow in the room as the pillows were security tagged closed etc. Wish Premier Inn would get rid of some of these silly rules which purely appear to be to squeeze extra money out of the vistors
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