格蘭港度假酒店(Grand Harbor Resort and Waterpark)

Top tier service !

We went to the Grand Habor for the pool, hot tub and water park and was not able to use any of these due to the park being closed. It never said that the park was closed on the web site. This was my husband's 60th birthday and we only went to this motel for the water park. We were very disappointed in not being able to use at least the pool and hot tubs that are advertised. When we got to the room the TV and phone didn't work also. We would like some refund back due to not have a wonderful time that we had hoped for. Thank you Sharon

The resort worked for my visit Overall a very good facility It is starting to get a bit long in the tooth… Room furniture is worn, edges worn and wobbly. Bar chairs similar. Complimentary breakfast a bit on the lean side. What was offered was good, but lack of items was noted. No fruit, yogurt and even waffle maker was surprising.

Loved the water park and the game room. Lots of room and the life guards were nice to have. Great parking and walking down the sidewalk along the Mississippi was beautiful! Walked to the ****** too! Great place!

Came here for the waterpark, as a treat for kids.. was not told that it would be closed during our whole stay..

Bed was not comfortable at all. We arrived late after a long day of travel and got "scolded" by front desk for not calling to let them know we were going to be late. Older lady, not friendly. She acted like we were lucky we still had a room.

Love the breakfast, so good! The donut holes are where it's at. Great establishment but could benefit from some minor updates.

Wasn't told upon booking on ******* that the indoor water park closes at 4 pm (same time as our check in) nor that it would be closed on Monday. Kind of a bummer. Otherwise, things were clean and accommodating. There was a large crack in our door in the room and the TV could be updated (had no way to cast to it from our devices.) The shampoo was really bad. The view was incredible tho!

Furniture in roomnwas old and dirty, finish on wood table and dresser scratch and beat up. Bed had some sort of white paint stain on box spring. Toliet was not working. Plumber came up at 10:30pm, plunged it , said it worked, it wouldnt drain. Tried calling desk in morning a few times no answer to have someone come back up to try to replunge