DumbartonFood Lion附近酒店

Last minute one night stay. In town for kids sports event, decided to book the morning of, rather than drive over 2.5hrs each way home and back again. Simply put - this property should NOT bear the Marriott name. It is disgusting. Period. Rooms are outdated and dirty. Sidewalks are all uneven. Pool is extremely small, more like an over-sized hot tub, with a clearly unmaintained walking area around it. Buildings are clearly old, as if stuck in time from when this apartment-style hotel was in its prime. Not today! Had my entire family with me, so we paid the extra $$ for the two bedroom “penthouse” (as described in the Marriott app), only to find out it is really just an outdated second floor room with a loft and extra bathroom upstairs. Not a big deal, we needed the space. But the notion that this room is a penthouse, is laughable at best. The first room we checked into wreaked of ********* and cigarette smoke. We hadn’t even crossed the door threshold before being greeted by that awful smell. A quick call to the front desk yielded the usual apologies, and we were promptly relocated to another room. We did not stay in the first room long enough to even tell if it was clean. Unfortunately at that point, based on the property being so outdated, and the disgusting smell of first room, our expectation of the next room was pretty low - just don’t stink. While the second room did not smell as bad as the first, it was clearly a room that had previous issues…. The door and door jamb showed clear indications that this room had been broken into, perhaps repeatedly. The door hardware had clearly come off and had been reattached multiple times based on the amount of screw holes. The “safety” latch on the top was so loose that it came off in my hand while I was checking to see how bad it was. When I called the front desk to have it repaired, I was advised that maintenance had departed for the day and it would be addressed in the morning. I ended up using the butter knife from the kitchen to reattach it with the screws - it was actually tighter than it was when we checked in. Since my wife was not completely comfortable with that, we opted to buy a door security bar from Walmart as an extra precaution. It baffles me that Marriott is aware of this condition and has simply chosen to reattach the hardware rather than redo the door frame, and replace the entire door. Aside from the door, the room is simply as outdated as the rest of the property is. The decor is old. The plastic shower hardware is barely holding on. The red chair in the main room has several stains on it. Flipping the seat cushion only revealed more stains. We pushed it into a corner and didn’t use it, not even setting our bags on it. At that point, being as late as it was, we simply just set our mind to minimum expectations and hoped for a decent night of sleep, which we got. Can’t say that the beds were comfortable - they were not; can’t say it was quiet - it was not because the AC sounded

前台工作人員和小酒館工作人員都很棒 - 樂於助人,禮貌,快捷!現在...到酒店本身:這個地方不符合萬豪標準 - 我不能也不會相信。是的,大堂似乎更新和現代,但這家酒店的其餘部分絕對尖叫“1990年”。這一定是當天的原始Courtyard概念之一,或者他們購買的一家老酒店,並在前面拍了Courtyard標誌。房間小,傢俱陳舊,佈置換班(電視到牀邊-前面不放)。這個地方是迷宮...,除了笑話,沒有大堂主電梯/通往2樓或3樓的通道。不行....要一直走很長的走廊,然後左轉再走一些走廊,直到你上電梯!?!我遇到的酒店客人數量(包括我自己)試圖從大堂找到電梯,反之亦然,應該是一個明確的標誌,這種佈局很糟糕。房間舒適安靜(我面對後停車場),我有足夠的毛巾和所有2天的工作住宿。有冰箱 - 但沒有微波爐。最後的抱怨 - 早餐。萬豪會員不是應該提供免費早餐嗎?我得到了一個基本的(但真的很好吃)早餐+佩利格里諾=23美元???????????????????????????????????????????????????????????????????????????????????????????????

I drove 4 hours to this hotel, and they cancelled my booking not long before i got there, and my room was given away. I received an email 30 minutes before I got there, which I clearly didn’t see since I was driving… The front desk clerk was completely rude and had a terrible attitude. He didn’t have a name tag on (probably for a reason) so I didn’t get his name. The email said they possibly had another room to offer me. The desk guy didn’t even look, said they’re sold out and I’m out of luck. No apology, or “sorry for the inconvenience”, help finding a new room, AND I even asked to use the restroom (a locked single use restroom) because I had been driving for hours and really had to use the bathroom and he wouldn’t even let me use it! So they cancelled my booking, no reason given, no “sorry”, AND THIS MAN WHO WORKS IN HOSPITALITY WOULDNT EVEN LET ME USE THE RESTROOM after all that. Treated me as if I’m not even human, just some scum on his shoe. I would never try to stay here again.

這是抵達時最順利的入住。我對健身房的健身活動着迷。工作人員很樂於助人,非常愉快。房間很安全,打掃乾淨。這是一個很棒的佈局。

This hotel gets a mixed review from me, for sure. First of all, this is an older property that has likely been renovated many times over the years. As such, the layout befits an older property, and it doesn't always line up with modern expectations, such as stairs' going directly outside rather than to the lobby. However, that can't really be changed too much without tearing down the facility and building a new one, so I feel as though it would be unfair to ding them over that. Similarly, the elevators were being renovated while we were staying there, and this limited the elevators' capacity, as only one (of two total) was available during our stay. This is a temporary inconvenience and necessary work, so I'm giving them a bye on that work. As far as our room went, I took no issue with it. It was clean, it had adequate lighting, and the beds were comfortable. The breakfast service was about what you would expect for a Holiday Inn Express. Nothing too fancy, but not terrible, either. My only complaint was that the warming units that the food sat in continuously made contact with the sneeze guard, which made for a frustrating experience (feeling like you need three hands to serve yourself). That could probably be remedied easily enough if someone cared enough to do it. The parking and access situation, however, was unacceptable. The parking lot is on the back side of the building. This stems from the property's being very old, so I'm not willing to ding them for that on its own, as there is an entrance to the lobby on the parking lot side. However, I will ding them for how access to the parking lot is handled late at night. After 11 PM, the doors facing the parking lot are locked, and there is no access allowed through that door, with all entering and exiting being done via the door next to the front desk. The door to the parking lot also has a sign posted on it when the doors are locked stating as such, and threatening immediate removal from the property should the doors be opened during those hours. That means that in order to access the lot, you have to walk completely around the outside of the building. To add insult to injury, there is a card access box that allows access to be limited to only registered guests, but the doors are locked in such a way as to bypass the card access system. The staff said that this was due to a problem with homeless trying to sleep in the hotel's lobby, but inconveniencing paying guests is no way to do it. All in all, I suppose that this isn't a bad place based on the price and the location, but I'm not inclined to stay again, as the inconveniences outweighed the positives.

房間很大，大床睡兩個人綽綽有餘，沙發穿也很好。有廚房，冰箱、微波爐都有，各種廚具也有。衞生間很大、乾淨整潔。居住體驗太棒啦

我和我的家人在北上途中度假。我沒有預約就打電話給這家酒店，他們把我們的房間鎖定在4小時之內！ ！ ！這是一次AWSOME體驗，我強烈建議在裏士滿地區的任何人和所有人都推薦這個希爾頓酒店。工作人員很棒！ ！ ！