西里士滿 64 號州際公路伍德斯普林套房酒店(WoodSpring Suites Richmond West I-64)

We were supposed to bring our 2 kids as we booked a double room. Thankfully we didn’t. They claimed they’d tried calling multiple times but I never got a call or a message. I’m the type who always calls back. So I never got it. They didn’t have that room available. Only a single. They did get us into that room but it was atrocious. Bugs in the bed and just plain dirty. I wouldn’t recommend it.

The place looks beautiful from the outside. But once you're inside it is very outdated. They're all kind of smells in the hallways due to people cooking in their rooms. And some of the smells are not pleasant at all. The beds are very small. Not enough covers. The towels are thin. No pictures on the walls. The bathroom small. Would definitely not stay here again

They didn’t have my reservations when I arrived and the room the tried to give me was missing cupboard doors, no pots or pans for the kitchen and the refrigerator had rust spots and dents in it.

The staff were great and extremely polite/helpful! There were several hiccups faced thanks to ********** itselfand they were able/willing to be patient with me while we sorted it out. Great place.

This place is absolutely disgusting. The room was literally damp everywhere. I wound up going out and buying my own sheets and comforter. It was a "non-smoking" room, yet there were cigarette burns all over the side of tub...like a dozen of them. When I mentioned this to the front desk they said "yeah we know it wasn't you", as if that's why I brought it up.

Great staff had zero problems will stay again

The condition of the room was terrible. My first complaint was that there was no bedside light. There was one master light switch for all the lights in the room by the door, so I had to turn the lights off and stumble to the bed in the dark. Floor tiles in the bathroom were coming up and having done some home remodeling I could tell they were the lowest quality "peel and stick" vinyl tiles. On the good side the AC worked and so did the internet. But there was a good deal of noise coming from the floor I was on so the stay was anything but restful. All in all this hotel would barely be acceptable at $60 per night, but not at all worth the $100 I paid.

room stank like bad . carpets were moving on their own. lady who checked me in at 1am was really super nice amd helpful though

The room could have been a little bit cleaner, i saw that someone spit on the wall.