Had a very wonderful stay and for the first time, the place is clean and also the location is great. First time getting there during breakfast, the service was not the same, but then at a later stage that was fixed and there was equality.
Forget that super fancy, very expensive hotel next door. You know the one. Stay here instead. The Beverly Hills is fantastic, and the location can’t be beat. We could walk to restaurants and feel very safe. The boardwalk / beachfront was connected to the hotel property (with a security guard offering cold water upon our return). There’s free parking on site, and the pool area, with shaded lounge chairs, is upscale and relaxing. The breakfast options were so ample and varied that it took us several walk-throughs just to determine what we should have (or where we should start!). The room was very pleasant, with robes, nice linens, and a convenient patio with table and chairs for comfortable ocean and people watching. We also had a perfect view of the gorgeous lighthouse. We really couldn’t have asked for a more perfect experience, and the Beverly Hills gave us everything we wanted or needed at a much more reasonable rate than the Oyster place next door. We can’t recommend the Beverly Hills highly enough!
Overall stay at Breakers Positive Staff: Friendly staff at checking and the porters assistance was really great. Thanks Emm for your assistance and great customer service. Location of the resort: The resort is central and one has quick access to the malls, restaurants and highway. View Stunning view and good seenary Negative review: The blanks in room 802 had bed bugs. This was reported to the housekeeping manager. They manage to change the linen but it’s unacceptable for a 4 star hotel Price The cost of the stay was not worth the value I paid. The prices vary on a daily basis but I paid a flat rate of R3396.60 for weekday and weekend stay. I stayed 4 days / 5 nights. Cleanliness of the apar**ent Bathrooms were still dirty at check in. One can see they redo the walls and tiles however the peel paint was still on the floor throughout my stay. Please go check it might still be behind the bathroom door. Shop No shop at the premises to buy swim goodies for kids. Entertainment for kids: It is limited, I tried accessing the games area and it was locked through my stay. There is only one pool table at the pool area. Swipe facilities for put put is not available all is cash. My proposal is to charge the fees to the room and bill the guest at checkout. Braai area Braai-ing is not allowed Friday’s and Saturday’s, not on, as South Africans we prefer to braai over these days and on certainly on holiday. Beach access Breaker’s resort has no stair case to the Beach, one has to walk right down to bronze beach to have access and enjoy. Swimming No swimming between 7-9am and pools closes at 10pm. Ekko time shares In terms of the POPI act one need to consent for personal information to be shared with a 3rd party. I received a call from a lady by the name of Nadia from Ekko leisure requesting me to go down reception. At arrival she has a full presentation and selling time shares. She had a list of all guest and was exposed to all our personal information. This is not on. Please review the POPI act this is a breach, and kindly provide me with confirmation that the information was collected and destroyed in terms of tbe cloud governance destruction policy.