達勒姆縣莎拉·杜克花園附近酒店

我一個月在這裏出差幾次,到機場很方便。不錯的客戶服務,但需要一些裝修。房間需要改造,但工作人員很好。我必須稱讚一個優秀的員工名字Cassandra。她非常愉快和專業,我每月95%的旅行,經常在這些日子很難找到專業的客戶服務。卡桑德拉總是微笑着問候,準備協助。這幾天很少見。更多的酒店需要像卡桑德拉一樣專業和愉快的員工。

不錯的酒店,乾淨衛生,熱情,早餐一如既往的不錯。

Staff were amazing! Jordan the night representative was amazing and very accommodating based on what he was able to provide. He was able to help with a room selection that was better accessible for my 88 year old grandfather. We did have a mishap with our room where the lightbulb in bathroom was out. Due to late hour (we arrived after 9pm) the tech was gone for the night, so Jordan updated our room, however and I did mention this to him, the new room smelled like mildew and the carpet looked like a crime scene. There was literally stains everywhere and hair on the bathroom floor. The sheets had weird brown stains on them and apparently my grandfather’s room sheets also had a huge yellow stain on them that had to be switched out. We were in town from New York for a funeral for a family member so we did not have the time to change the room again since we were leaving the following day, but staying in that room felt very disgusting and NOT what was expected based off of the previous reviews. Also the phones in all rooms did not work and our clock in our room did not work. I specified all of these details to the manager the next morning before we left for the funeral including asking to have the room cleaned, which she apologized for and stated they would take care of it. Came back and nothing was cleaned or replaced (no new toilet paper, garbage still full and no replacement towels. Had to go back downstairs that evening when we got back) We had other family members staying in the Sonesta Morrisville location that we had to visit and that location was a complete 180 versus this poorly updated location. Sonesta keep hiring similar professional front desk staff like Jordan, but your house keeping staff and the location’s rooms needs a complete overhaul redo ASAP! Truly feel nasty after having to stay in that room and do not ever plan on staying in this hotel again.

位置很好，離要去的Meadowmont步行距離，一邊是樹林一邊是快速路，有專門的步行/騎車道，跟着導航走涵洞過馬路到了一片池塘和草坪山坡，背後就是要去的辦公樓。到Meadowmont小區的商業中心整個有步道，那裡有Harris Teeter超市、Quickley奶茶店、披薩店等，很方便。房間和服務正常。

(1) WHAT? Tricky? What do I mean by that?! Glad you asked.... Entry onto the property from I-85 is easy. However - exit is a bit tricky. Left hand turns out of the hotel are prohibited. Drivers must make a right hand turn, travel (an admittedly short) distance to an intersection - where either a U-turn or turn in to a shopping area parking lot - will ultimately lead east and back to major roads. (2) The building appears to have two separate unconnected parking lots, located on east and west sides. I had no idea there WAS a west side lot, until I looked at a satellite view while writing this review! Like many (most?) travelers, I pulled into the east side lot, where the entry portico is located. As far as I know, there is no driveway between the two lots. (3) There are two elevators; one at each end of every floor. Very handy, but you might get a bit confused! Neat, clean hotel with comfortable rooms/beds and lots of TV channels. Our bathroom was VERY clean. Tub/shower fixtures were new to me; it took about 30 seconds to ”crack the code” for using them. Our room had a coffee pot (does ANYONE ever use them nowadays?). (4) We were on the 4th floor. Our sealed window was located above the A/C unit (about 15 inches) above the floor, and extended to a height of about 7 feet. There is no rail or barrier of any sort on the window. This made ME very nervous - a misstep or stumble...or an energetic three year old near the window, could have a very bad conclusion! (5) Breakfast was quite nice and offered a nice selection. Hot foods during our stay included fried egg, egg & cheese omelet, and REAL actual BACON! First time I've seen bacon in three? years! Thank you, Comfort Inn. Decent coffee was available every time I went for it - which was frequently! Regarding food - there are several eateries in the shopping area across the way, but they are somewhat hidden and hard to see. NO fast food places close by. (6) We were never able to get online with the business center computer. In fairness to the staff, we never asked for help. It just wasn't worth the hassle. The hotel has a meeting room with a 40 person capacity, in case you were curious. The pool seemed to have a lot of sand (or a painted sand motif) on the bottom. Perhaps it was just being reopened for the summer..... (7) Would we stay here again? YES - absolutely.

設施：很好 衛生：很好 環境：安靜。又離downtown比較近。 服務：好 早餐種類一般多。勉強。 酒店附近有家泰國餐廳不錯。

酒店是新裝修的。休息室不錯,很乾淨。這家酒店潛力很大,但可以在客人體驗方面做一些改進。讓我解釋一下。在入住期間,我們有一個可以進入休息室的房間。如果辦理入住的工作人員讓我們知道休息室的位置和時間,這將節省一個電話。我們不得不打電話來找出答案。進入我們的房間,我們發現空調在客廳裏不工作,臥室裏有一瓶打開的水。我們打電話給前台,在我們離開房間時工程師修理了它。向通用汽車豎起大拇指,以包括實際的一張牀房套房,以滿足 SNA 要求。我看到太多的房產只提供初級套房或更大的房間作爲選擇。我還想提到 Erica 超級友好。每次我們互動時,她都會向我們打招呼。儘管存在問題,我相信通過更多的溝通肯定會解決,但這是一個美妙的住宿。

進大堂的時候有點擔心,因爲很小,而且沒有看到有人在辦公桌工作。我們的房間很乾淨,傢俱也很舒服,酒店也很安靜。如果是冬天的話,要要求把暖氣打開。他們有很多人在UNC醫院接受治療,除非你要求,否則在到達之前他們不會打開暖氣。我們住了三次,並推薦(並將繼續推薦)這家酒店。這絕對滿足我的期望,假日快捷酒店。