達拉姆市中心雅樂軒酒店(Aloft Durham Downtown)

A very convenient spot for what we were trying to see in Durham. The hallways are dark, rooms are huge with minimal furniture. The foot stool for chair was damaged. There was no hanging in the bath for used towels or clothes beyond one user. Overall I thought the room was drab and dark. The cloth curtain for the hanging closet was not very attractive. Lastly I checked in via my phone and still had to go through the normal process at the clerks desk. Double the work for the same process, why? Considering the cost, minimal staffing, and minimal cost to construct and maintain this property it must be a cash cow.

Aloft was a great hotel. The staff is all amazing- great service. Great rooms. I think it a bit overpriced for the amenities but it is in a great location. The water in the bathroom did not have a good smell - almost like a rusted smell. Another disappointment was the small area to buy drinks and snacks. The coffee maker was “out of service” and I could only purchase my snack items by billling to my room because the payment system was down. At approx 300$ a night I see these as basic services. Cannot stress enough how wonderful the hotel staff is. From front desk to housekeeping. Great people. Thank you

1. We could have saved $150 off of our one-night stay if someone had told us about a senior discount. 2. There was a hair on the cup next to the bathroom sink. 3. The seat cushion on the bench in the room was tattered and scraped (unsightly). 4. The bath mat is frayed and tattered (so shabby).

Upon arrival at the reception area, the clerk said “credit card and ID”. No hello, how are you, are you checking in? Etc…. I found that to be very rude. I asked her if she didn’t want my name, and she said she could get that from my ID and credit card. Hummmm. The water pressure in our sink was VERY low, and upon entering the room, the area smelled like dirty feet or shoes. Not pleasant. The bathroom was clean, but I would have preferred more bedding than the top sheet surrounding a very thin duvet.

I stayed at Aloft over a long weekend to see a show at DPAC. Initially I had chosen the hotel due to its proximity to the theater, but was pleasantly surprised by how updated the hotel was and how nice my room was! My room was clean and quiet, parking was easy (although plan to check in on time if it's the day of a performance!) No complaints.

Nice and clean. Not a boutique hotel but clean and new. Great location to go to a Bulls game and cute restaurants near.

Not only do you pay for parking but they do not tell you that you may not be able to get in or out at times due to performing arts center events. Frequent train passing noise, as early as 6:15am. Room has an echo effect in it because lack of sound absorbing material and furniture.

The property was in a cool area and the bar and pool table were enjoyable. Staff was nice and helpful. Not much on amenities and charged for parking at such a high price for a room. The bathroom tile and walls needed updating and the rooms were far from luxurious. Bedding and mattress could have been better for the price. Overall, a decent hotel but expected a little more.

Great location and amazing staff, comfortable room, spacious, like having coffee/tea in room and the available snacks. Only issue was AC a little loud when came on but overall have enjoyed every Aloft stay.