New hotel near the train station on a pedestrian street with 2 other hotels. All Very nicely done. Very convenient location. Great pool, sauna and exercise room on top floor, included in price of room. We had the basic room, which is large with a kitchenette, with dishwasher and washing machine, well equipped kitchen. The beds were very comfortable. The layout of the room was ok, but we have stayed in Berlin and Frankfort Adina hotels and liked their layouts better. The service from all the staff was excellent. Cleaners, reception, dining room. All went out of their way to help us. The receptionists really helped us a lot with our issues, and unfortunately, we had issues while in Dusseldorf. Breakfast was very good, but Berlin and Frankfurt were fantastic, so we were disappointed. I waited for half an hour to get a decaffeinated cup of coffee. The waitress was in tears over how long it took for her to bring it out. To someone who hasn’t been in those hotels, you will be fine. Bathroom towels were medium size only. no small hand towels and no large bath towels. Minor point but annoying. No air conditioning, and we had to open our windows. Make sure to ask for a side of the building that is quiet if you are there in the summer.
82 評價