Holiday Inn Express 布蘭福德 - 紐黑文(Holiday Inn Express Branford-New Haven)

Our issue is with *******. Although I searched for a 3/4 check in date, I was given a room for 3/5. I realized too late and therefore couldn't afford to make the trip if I had to pay for two nights. I missed a very important (to me) function. I know, Buyer Beware - I learned my lesson...I will never use ******* again.

We had quite a large group at the hotel for my son's wedding. The rooms were spacious and spotless. The hotel was clean, and the staff was very friendly. They allowed our group to use the "breakfast area" at midnight when we returned from the reception, and were very gracious with a loud group of revelers. Our guests enjoyed the free breakfast and coffee. The only complaint we had was that many guests said the hot water went lukewarm for anyone that showered after about 8:00 am. Otherwise, a very clean, safe and friendly hotel.

Evidently, to have your room cleaned, you need to be out of it all day. We were out until 3:00 pm, and the room had not been cleaned. When we left at 4:45 pm, we were told that there was no cleaning staff on duty. No made beds, no clean towels, no coffee for the coffee maker. For an expensive property, this was a major fail.

We stayed at the Branford Holiday Inn Express as we were attending a wedding at nearby Woodwinds. The staff is great -very helpful and welcoming. Our room was quiet, clean and spacious. The beds were comfortable, and we had a great sleep. The hotel has an indoor pool and an exercise room. The breakfast is great and has something for everyone. We really enjoyed our stay.

For $300 per night this room was way overpriced. The phone didn't work. There were not enough amenities for this price.

我們預訂的房間已得到確認#，但酒店實際上沒有房間可用 我們從我的信用卡中扣除了 698 美元的款項 我怎麼可能評價一個我們其實沒有住過的地方？ 如果你想讓我評價 ********* 我無法開始我的感受