西斯普林菲爾德Residence Inn 酒店(Residence Inn West Springfield)

Never again, we did not sleep, our room was just next to a back super noisy door that people and workers use. People get out to smoke and talk from 12am To 3am and again from 5am so the first night we did no sleep. In the morning we asked to please move us because we didn’t sleep tue person at front desk on 9/14 said “sorry we don’t have more rooms” second night was a bit better but at 5am the first person went out with a bang on the door and talked on the phone for 30 minutes then more and more people…. It’s unbelievable how can they have rooms next this door that everyone uses. And the door is one of those you have to push hard and the noise was just so loud on our heads because our bed was next next to the wall. So Bad bad hotel!!!

We had a short one night stay for a college visit the room was clean, and the area had plenty of restaurants some walking distance, which was great. The hotel itself was clean and well accompanied. They accommodated our dogs which come in an extra cost. Breakfast the next day was better than expected. Overall, good stay

Nice room Clean facility Room at first smelt a bit stale Man outside hanging at dumpster near where cars parked- front desk clerk made aware did nothing brushed off my concerns we moved our car to front of hotl

This is on par with Homewood Suites. I love the bigger square footage, the full size refrigerator, the kitchen. Bed comfortable, air conditioning was quiet, hot water nice and hot and just about immediate. I am very irked that I have to request housekeeping every day. All the chains are doing the same. Prices go up and less amenities. More light ing would be nice in the kitchen.

The staff was great but it was a disappointing stay. It took 10 minutes for the shower to get hot. The continental breakfast was a let down. If you are not a morning person the bright lights in the bathroom will not be welcome. Expected better for the marriott brand and the price.

The hotel was unkept. Even after asking the rooms to be cleaned up while we were away, the tub was not cleaned at all. Actually moved out of the hotel for the final two nights of the stay.

Nice clean hotel comfortable beds, soft towels, good water pressure in shower, capable of being very hot, outside food close, and good. Pillows 2 were harder, and 2 were soft, very nice for us, no in room coffee, unless you bring your own for a filter type pot, coffee down stairs was very good. No water, or juice for breakfast, Pool needs a cleaning at the waterline, greasy, breakfast was Ok, eggs were watery, good meat, good coffee, no salt and pepper. no large vehicle parking, but was able to get truck and trailer in a safe spot.