The French flavor is everywhere and the "Fleur de Lys", very reminiscent of the logo of the "Relais & Chateaux" might make you think this hotel is part of that group of luxury boutique hotels, but the "Enchante" is not.
The hotel is nice, the location is nice, the staff is very friendly, the afternoon complimentary wine and cheese is very pleasant, and yet...."Enchante" in French means "delighted, overjoyed" but we were not.
The room assigned upon check-in was so badly soundproofed that we could hear a phone conversation through what seemed to be a very thin wall.
Th second room was just OK, certainly not what we expected for the "De Luxe" room we had reserved. It was clearly much less than the 350 sq.ft. it was supposed to be and several issues had to be addressed the next morning, one of them a damaged armchair. It appeared later that this change had been indeed a downgrade to at best a "Premier" room with no adjustment since the room was prepaid.
You expect the "Free breakfast" to mean full breakfast, but it is only a continental breakfast, a very good one, indeed, but if you want 2 eggs, it will be an extra 20$.
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