埃德海姆The Base Lasergame Arena附近酒店

Het was helaas een zeer teleurstellende ervaring. Denk niet dat we iets tegen België hebben. Integendeel in Antwerpen zijn we dit weekend uitstekend geslaagd voor bruidschoenen voor mijn as echtgenote en 's avonds hebben we heerlijk en gezellig gegeten in restaurant Zin in Edegem. Echter verleid door de 8.8 waardering had ik een suite in hotel Ter Elst gereserveerd. Op zich was het een ruime suite alleen wel wat kaal. Ik. Erwacht dan ook wat glaswerk om uit te kunnen drinken en niet wegwerp plastic bekertjes. Neem dan fraaie papieren. Vervolgens bleek de linkerkant kant van het tweepersoons bed in tweeen gebroken! Duidelijk zichtbaar en voelbaar. Bij de receptie was de eerste reactie dat het jammer was en er helaas geen oplossing voorhanden was. Uiteraard nam ik daar geen genoegen mee. Nadat de man na enig aandringen mee was gegaan kwam er toch een nieuw bed. Toen wij na dat heerlijke diner op onze kamer terug kwamen was dat geregeld. We hadden het wel zo leuk gevonden een kleine geste voor het ongemak aan te treffen. Helaas. Verder wel goed geslapen. Toen naar het horror ontbijt. Allereerst geen borden en vorken. Wij houden dan van scrambled eggs met bacon. Helaas op. Dat lag in de hete lucht oven op te warmen. Voor €20,- p.p. verwacht ik toch echt vers gebakken knapperige bacon en scrambled eggs! Die scrambled eggs hebben wij niet gezien. Vanwege het gebrek aan borden hebben mij vrouw en ik het ruim een half uur later samen met 1 bord met daarop twee half lauwe opgepiepte kant en klare omeletten met slappe opgewarmde plakjes bacon moeten doen. De jus d'Orange kwam uit een pak.en de koffie uit een thermoskan vond ik echt niet lekker. Bij de gratie gods kreeg ik een espresso. Ook het brood waren opgewarmde sneden uit de diepvries. Het was echt niet overdreven druk. Bovendien was iedereen relaxed vanwege het extra uurtje wintertijd. Bij het uitchecken werd ook niet gevraagd of we het naar onze zin hebben gehad. Wij komen daar nooit meer terug!

Together with my wife we stayed for our anniversary; We received a upgrade to a deluxe room the breakfast was very tasty and we enjoyed the bar. The staff was very friendly helpful and flexible and understanding.

Friendly counter and allowed to go to my twin room 4 hours early. Very clean hotel with towels and water supplied. No kettle but I think this must Bea Belgian thing. The station is opposite but it is 20 min walk to the old town. Fine for me but some may want to be nearer. The walk there is the main shopping street. Overall I think it was great value. As a note to other guests, and I always write this, please be more considerate when talking in the corridors especially before 8am. Whisper, your voice echoes and sound meds like you’re shouting. And don’t allow to doors to slam shut!!

我多次出差,都依賴於這家酒店。這很熟悉,但更重要的是,根據我所看到的選擇,它是這個價格點上最好的(如果不是最好的)之一。根據您的需要,這可以是普通或出色的酒店。我習慣了帶小廚房或至少一個微波爐的酒店房間。小貼士:休息室裏有微波爐和洗衣機和烘乾機,那裏有自動售貨機(他們稱作1樓的2樓;那裏有1樓零)。我知道,這很讓人困惑。另外,有些房間有兩張雙人牀並排推在一起,而另一些房間有一張平台牀,牀墊是實心的(我認爲是女王尺寸)。我建議帶清潔溼巾來擦洗浴室和其他門把手/桌子表面,以確保你得到清潔人員經常錯過的區域。否則,這些單位保持非常整潔。每個房間都有小冰箱、咖啡機和熨燙設施。酒店內有2、3家餐廳。正門有兩台(慢)電動車收費。酒店前後前方停車場很多。進出主停車場要小心。很多騎自行車的人和盲點甚至可以看到汽車。儘管我“警告”,但這裏真的是一個很棒的住宿地。

I had a very negative experience with the front desk staff that checked me in this past week. My husband and I booked a stay at this hotel back in April for 4 nights. They sent me an email stating that they weren't able to charge my credit card on the reservation, which made sense because we had forgotten we had just received a new card to replace the expired one. They asked that I look at my account, so they can charge a new card. If I failed to do that in 24 hours, then my booking would be cancelled. Approx 13 hours of receiving that email, I went in and updated the credit card information on the account and sent them an email confirming I did so. When I arrived at this hotel to check in a month later (which was this past week), the front desk staff told me that the reservation was cancelled. I showed them the email that they sent me and the one I had sent to them. I also showed them my original reservation number. They looked into it for a while, but they told me that ultimately the reservation was cancelled so they can't do anything. They were also all booked up on one of the four nights we were supposed to stay there, so they could only check us in for 2 nights (Thurs-Fri). Up to this point, I was confused but I wasn't upset. I understand things can happen, and I was eager to work this out. However, what really pushed me over the edge was the fact that the front desk staff showed no empathy for the situation I was in. I told them that I never received any email that my reservation was cancelled. I even asked if there were any other alternative hotels, as we were traveling from outside the country and did not know the area well. The staff person I was talking to responded with very little attempt at professionalism, and instead told me that we should solve this ”later” as I was holding up the line. I believe her words were along the lines of, ”you should turn around, look at the line.” When I asked her when ”later” would be, she let out a small laugh which was a very confusing response to what I thought was a valid question. This is when I was starting to feel incredulous. I wanted her assistance, but I got rudeness and condescension in return. I tried my best not to raise my voice even though I was getting frustrated, and I told her that I felt I was getting penalized for something that wasn't my fault. Still, there was no attempt to help me with the situation, and I felt like I was being waved away. At the very end of our interaction, the staff person told me that if there is a room that opens up on Sat they would contact me to let me know. I asked how they would contact me on updates (would it be through the hotel phone? My international number? Call, email, or text?) and I received a very frustrated look and a sigh in return, not a helpful response. I am still unsure why she acted this way, when I genuinely wanted to understand how I would be contacted. (And they never actually contacted me... even to tell me they were still all boo

I spent one night here on a business trip, I had a very large room on the first floor which gave onto a dark interior courtyard, I believe rooms higher up have better and more cheerful views. The room was perfectly comfortable but everything was brown and rather sad looking. The breakfast is OK, but I was cold. However there wasn't any hot water in the morning which was not fun, I did see say this to the front desk. Wifi worked well.

Fantastic choice for a comfortable stay in Antwerp. Great location, just a few minutes from the main shopping area and 10 minutes walk from the station. Plenty of food options in this area, and a good Jumbo supermarket just 3 mins walk away. The room was spacious and had everything we needed. Good size kitchen and also a washer dryer which was a bit difficult to use but still handy to have. A separate bathroom and bedroom and even a fold out sofa in the living room. I would definitely return to Yays as it had everything to make a Belgian stay really comfortable and convenient in a modern apartment.

熱烈歡迎。尼斯干淨和現代的接待/房間/酒吧。臥室大小合適,乾淨,乾淨的白色亞麻布在舒適的牀上。小,但全新的淋浴室。質量好的“豆系統”咖啡機。質量不錯的免費洗浴用品。沒有太多的空間坐着/冷藏,酒吧在8點關閉,但不是主要問題,因爲50碼以內的吃飯和喝酒的地方直到午夜,但仍然安靜。三星,比我們在布魯塞爾留下的(垃圾)四星更好。會推薦這家酒店

Nice business hotel with great facilities. However this location is currently surrounded by significant construction activity. Today this commenced at 05:00am with a concrete pour. Trucks and personnel adjacent to the hotel creating significant noise. Furthermore access to this location is heavily compromised by the ongoing works not linked to the hotel