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SMOK "Goe Bezig" Graffiti Wall

安特衞普皇冠假日酒店
4.3/568 評價

安特衞普皇冠假日酒店

安特衞普|距離SMOK "Goe Bezig" Graffiti Wall4.03km
I had a very negative experience with the front desk staff that checked me in this past week. My husband and I booked a stay at this hotel back in April for 4 nights. They sent me an email stating that they weren't able to charge my credit card on the reservation, which made sense because we had forgotten we had just received a new card to replace the expired one. They asked that I look at my account, so they can charge a new card. If I failed to do that in 24 hours, then my booking would be cancelled. Approx 13 hours of receiving that email, I went in and updated the credit card information on the account and sent them an email confirming I did so. When I arrived at this hotel to check in a month later (which was this past week), the front desk staff told me that the reservation was cancelled. I showed them the email that they sent me and the one I had sent to them. I also showed them my original reservation number. They looked into it for a while, but they told me that ultimately the reservation was cancelled so they can't do anything. They were also all booked up on one of the four nights we were supposed to stay there, so they could only check us in for 2 nights (Thurs-Fri). Up to this point, I was confused but I wasn't upset. I understand things can happen, and I was eager to work this out. However, what really pushed me over the edge was the fact that the front desk staff showed no empathy for the situation I was in. I told them that I never received any email that my reservation was cancelled. I even asked if there were any other alternative hotels, as we were traveling from outside the country and did not know the area well. The staff person I was talking to responded with very little attempt at professionalism, and instead told me that we should solve this ”later” as I was holding up the line. I believe her words were along the lines of, ”you should turn around, look at the line.” When I asked her when ”later” would be, she let out a small laugh which was a very confusing response to what I thought was a valid question. This is when I was starting to feel incredulous. I wanted her assistance, but I got rudeness and condescension in return. I tried my best not to raise my voice even though I was getting frustrated, and I told her that I felt I was getting penalized for something that wasn't my fault. Still, there was no attempt to help me with the situation, and I felt like I was being waved away. At the very end of our interaction, the staff person told me that if there is a room that opens up on Sat they would contact me to let me know. I asked how they would contact me on updates (would it be through the hotel phone? My international number? Call, email, or text?) and I received a very frustrated look and a sigh in return, not a helpful response. I am still unsure why she acted this way, when I genuinely wanted to understand how I would be contacted. (And they never actually contacted me... even to tell me they were still all boo

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SMOK Graffiti Wall

安特衞普皇冠假日酒店
4.3/568 評價

安特衞普皇冠假日酒店

安特衞普|距離SMOK Graffiti Wall4.02km
I had a very negative experience with the front desk staff that checked me in this past week. My husband and I booked a stay at this hotel back in April for 4 nights. They sent me an email stating that they weren't able to charge my credit card on the reservation, which made sense because we had forgotten we had just received a new card to replace the expired one. They asked that I look at my account, so they can charge a new card. If I failed to do that in 24 hours, then my booking would be cancelled. Approx 13 hours of receiving that email, I went in and updated the credit card information on the account and sent them an email confirming I did so. When I arrived at this hotel to check in a month later (which was this past week), the front desk staff told me that the reservation was cancelled. I showed them the email that they sent me and the one I had sent to them. I also showed them my original reservation number. They looked into it for a while, but they told me that ultimately the reservation was cancelled so they can't do anything. They were also all booked up on one of the four nights we were supposed to stay there, so they could only check us in for 2 nights (Thurs-Fri). Up to this point, I was confused but I wasn't upset. I understand things can happen, and I was eager to work this out. However, what really pushed me over the edge was the fact that the front desk staff showed no empathy for the situation I was in. I told them that I never received any email that my reservation was cancelled. I even asked if there were any other alternative hotels, as we were traveling from outside the country and did not know the area well. The staff person I was talking to responded with very little attempt at professionalism, and instead told me that we should solve this ”later” as I was holding up the line. I believe her words were along the lines of, ”you should turn around, look at the line.” When I asked her when ”later” would be, she let out a small laugh which was a very confusing response to what I thought was a valid question. This is when I was starting to feel incredulous. I wanted her assistance, but I got rudeness and condescension in return. I tried my best not to raise my voice even though I was getting frustrated, and I told her that I felt I was getting penalized for something that wasn't my fault. Still, there was no attempt to help me with the situation, and I felt like I was being waved away. At the very end of our interaction, the staff person told me that if there is a room that opens up on Sat they would contact me to let me know. I asked how they would contact me on updates (would it be through the hotel phone? My international number? Call, email, or text?) and I received a very frustrated look and a sigh in return, not a helpful response. I am still unsure why she acted this way, when I genuinely wanted to understand how I would be contacted. (And they never actually contacted me... even to tell me they were still all boo

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Hazelbospark

安特衞普皇冠假日酒店
4.3/568 評價

安特衞普皇冠假日酒店

安特衞普|距離Hazelbospark4.44km
I had a very negative experience with the front desk staff that checked me in this past week. My husband and I booked a stay at this hotel back in April for 4 nights. They sent me an email stating that they weren't able to charge my credit card on the reservation, which made sense because we had forgotten we had just received a new card to replace the expired one. They asked that I look at my account, so they can charge a new card. If I failed to do that in 24 hours, then my booking would be cancelled. Approx 13 hours of receiving that email, I went in and updated the credit card information on the account and sent them an email confirming I did so. When I arrived at this hotel to check in a month later (which was this past week), the front desk staff told me that the reservation was cancelled. I showed them the email that they sent me and the one I had sent to them. I also showed them my original reservation number. They looked into it for a while, but they told me that ultimately the reservation was cancelled so they can't do anything. They were also all booked up on one of the four nights we were supposed to stay there, so they could only check us in for 2 nights (Thurs-Fri). Up to this point, I was confused but I wasn't upset. I understand things can happen, and I was eager to work this out. However, what really pushed me over the edge was the fact that the front desk staff showed no empathy for the situation I was in. I told them that I never received any email that my reservation was cancelled. I even asked if there were any other alternative hotels, as we were traveling from outside the country and did not know the area well. The staff person I was talking to responded with very little attempt at professionalism, and instead told me that we should solve this ”later” as I was holding up the line. I believe her words were along the lines of, ”you should turn around, look at the line.” When I asked her when ”later” would be, she let out a small laugh which was a very confusing response to what I thought was a valid question. This is when I was starting to feel incredulous. I wanted her assistance, but I got rudeness and condescension in return. I tried my best not to raise my voice even though I was getting frustrated, and I told her that I felt I was getting penalized for something that wasn't my fault. Still, there was no attempt to help me with the situation, and I felt like I was being waved away. At the very end of our interaction, the staff person told me that if there is a room that opens up on Sat they would contact me to let me know. I asked how they would contact me on updates (would it be through the hotel phone? My international number? Call, email, or text?) and I received a very frustrated look and a sigh in return, not a helpful response. I am still unsure why she acted this way, when I genuinely wanted to understand how I would be contacted. (And they never actually contacted me... even to tell me they were still all boo

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Labels & Things BV

安特衞普皇冠假日酒店
4.3/568 評價

安特衞普皇冠假日酒店

安特衞普|距離Labels & Things BV3.65km
I had a very negative experience with the front desk staff that checked me in this past week. My husband and I booked a stay at this hotel back in April for 4 nights. They sent me an email stating that they weren't able to charge my credit card on the reservation, which made sense because we had forgotten we had just received a new card to replace the expired one. They asked that I look at my account, so they can charge a new card. If I failed to do that in 24 hours, then my booking would be cancelled. Approx 13 hours of receiving that email, I went in and updated the credit card information on the account and sent them an email confirming I did so. When I arrived at this hotel to check in a month later (which was this past week), the front desk staff told me that the reservation was cancelled. I showed them the email that they sent me and the one I had sent to them. I also showed them my original reservation number. They looked into it for a while, but they told me that ultimately the reservation was cancelled so they can't do anything. They were also all booked up on one of the four nights we were supposed to stay there, so they could only check us in for 2 nights (Thurs-Fri). Up to this point, I was confused but I wasn't upset. I understand things can happen, and I was eager to work this out. However, what really pushed me over the edge was the fact that the front desk staff showed no empathy for the situation I was in. I told them that I never received any email that my reservation was cancelled. I even asked if there were any other alternative hotels, as we were traveling from outside the country and did not know the area well. The staff person I was talking to responded with very little attempt at professionalism, and instead told me that we should solve this ”later” as I was holding up the line. I believe her words were along the lines of, ”you should turn around, look at the line.” When I asked her when ”later” would be, she let out a small laugh which was a very confusing response to what I thought was a valid question. This is when I was starting to feel incredulous. I wanted her assistance, but I got rudeness and condescension in return. I tried my best not to raise my voice even though I was getting frustrated, and I told her that I felt I was getting penalized for something that wasn't my fault. Still, there was no attempt to help me with the situation, and I felt like I was being waved away. At the very end of our interaction, the staff person told me that if there is a room that opens up on Sat they would contact me to let me know. I asked how they would contact me on updates (would it be through the hotel phone? My international number? Call, email, or text?) and I received a very frustrated look and a sigh in return, not a helpful response. I am still unsure why she acted this way, when I genuinely wanted to understand how I would be contacted. (And they never actually contacted me... even to tell me they were still all boo

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查看埃德海姆酒店的住客評價

正在搜尋埃德海姆的酒店?參考真實旅客的評價,獲得旅遊靈感。
埃德海姆酒店
4/520 評價
We wanted a nice hotel for a 7 nights near Antwerp. The parking is great, the rooms spacious, the bathroom spacious but in need of some TLC, the cap on the bathtub faucet was missing, and some joints between the tiles were black. The WiFi was good, though not super fast. The only real disappointment was in the commercial attitude of one reception clerk and the manager. In the hotel description it stated that the rooms were equipped with a water heater and a expresso machine. When we checked in, there was only a water heater. Though this may seem trivial for some, it’s important to me. In the morning, when we’re getting ready I always answers my emails, and enjoy a cup of coffee while doing so. So, when I complained the reception clerk said that only ‘executive rooms’ have one. I did not accept that, since it was mentioned otherwise on the web, so the clerk said that he would talk to the manager, and call me later. When he called, he stated that it was ‘impossible to provide an expresso machine (??) and that the only thing he could do was ‘immediately check me out !! In other words, shut up or get lost ! This attitude and answer is an insult and unworthy of any one working in the hospitality business. Dear manager and reception clerk, change your attitude and customer relation policy, or get out of the hospitality business.

常見問題︰

  • 埃德海姆有哪些熱門酒店?

    埃德海姆有許多熱門酒店。無論您是商務或休閒旅遊, 埃德海姆酒店是您的首選酒店。

  • 埃德海姆酒店的平均價格是?

    埃德海姆酒店平日的平均價格是HK$1,065;埃德海姆酒店週末(星期五至星期六)的平均價格是HK$1,041。

  • 埃德海姆哪些酒店提供高質素的早餐?

    埃德海姆酒店提供高質素的早餐吃一頓美味的早餐,開展精彩的一天!

  • 埃德海姆哪些酒店提供健身設施?

    埃德海姆酒店均提供健身設施。

  • 埃德海姆的哪些酒店設有游泳池?

    埃德海姆酒店均設有游泳池。入住這些酒店的任何一間都可以享用游泳池!

  • 埃德海姆哪些酒店提供免費 Wi-Fi?

    無論您是商務或休閒旅遊,網絡連接都是旅行的必需品。埃德海姆酒店是有免費 Wi-Fi 的熱門酒店。

  • 埃德海姆哪些酒店的水療值得一試?

    旅遊玩到攰?埃德海姆酒店均提供廣受好評的水療服務。

  • 埃德海姆有哪些酒店推廣活動?

    Trip.com 為用戶提供各種推廣活動和優惠,年終無休。您可以前往優惠頁面查看 Trip.com 有哪些推廣活動。

當地旅遊資訊

最高價格HK$8,882
最低價格HK$752
評價數量29
酒店數量7
平均價格(平日)HK$1,065
平均價格(週末)HK$1,041

【遊埃德海姆必睇】埃德海姆酒店住宿及自由行攻略

如果您希望在埃德海姆入住最好的酒店,Trip.com能夠幫到您!在Trip.com網站或者Trip.com APP上您可以找到最新的埃德海姆酒店優惠。埃德海姆也許並不大,但您仍然可以在Trip.com找到合適的酒店住宿。埃德海姆是個安靜的城市,來這裡度假,您一定能感受到一份獨有的悠閒與愜意。

雖然埃德海姆沒有民航機場,但您也可以先去周邊城市遊玩一番,再通過其他交通工具到這裡。汽車是遊客們到埃德海姆常用的交通工具。

埃德海姆,可供選擇的酒店較少,建議您提早預訂好要入住的酒店。埃德海姆的酒店物美價廉,只需約547 HKD就能在當地不錯的酒店住上一晚。埃德海姆有1家四星級酒店,平均每晚474 HKD。埃德海姆有2家三星級酒店,平均每晚583 HKD。埃德海姆沒有太多知名連鎖酒店,但入住當地特色的酒店也能讓您體會到賓至如歸的感覺。埃德海姆酒店(Hotel Ter Elst)埃德海姆中較具人氣的熱門酒店之一。除此之外,德里埃肯酒店(Hotel Drie Eiken)也是遊客們常去的酒店。

埃德海姆的市中心附近,您能夠方便的遊覽David Lloyd Club。其實到埃德海姆旅遊,最熱門的景點還有Kattenbroek bvba。

較少