設有健身室的愛迪生酒店

我們在去紐約市的汽車旅遊時,在這家酒店住了四個晚上。從城市到這裏有點遠,但是勞動節週末的交通很輕鬆,所以沒花很長時間就到達了我們要去的地方。酒店房間在2019年裝修過,相當不錯。牀很舒服,我們的房間很安靜。浴室設施質量很好,毛巾又厚又蓬鬆。他們給你在房間裏的水瓶(免費),還有一台Keurig機器。你得到四杯咖啡和兩杯茶。他們需要時再補充。早上大堂也有咖啡供應。目前酒店的公共區域正在裝修。後面有一個漂亮的庭院,你可以在酒店周圍散步。工作人員很友好,樂於助人。

位置優越,可快速通往主要道路。房間緊湊但方便,設計精美。浴室不錯,乾淨。早餐品種豐富。停車免費。

During my recent stay at Fairfield Inn & Suites by Marriott Edison-South Plainfield on February 17th, I encountered a situation that significantly compromised my comfort and trust in the Marriott brand, known for its cleanliness and customer service standards. Finding a bug in my bed the following morning was not just a major inconvenience; it was a distressing experience that highlighted a serious lapse in hygiene standards, which I had never expected from a Marriott establishment. Despite promptly reporting the issue and the staff's quick action to change my room, the emotional distress and the inconvenience of relocating, which consequently made me late for an appointment, seemed to be lightly regarded by the management. The offer of a mere $20 credit towards my stay was, to say the least, disappointing and felt dismissive of the gravity of the situation. Such a response does not align with the level of guest satisfaction and service excellence I have come to associate with Marriott. I had hoped for a resolution that would genuinely acknowledge and compensate for the discomfort caused, such as comping the affected night's stay. This would have demonstrated a true commitment to guest satisfaction and potentially restored my faith in Marriott as my choice for future lodging. The manner in which this incident was handled raises concerns not only for my own experience but for future guests as well. I urge the management to revisit their approach to such matters and to adhere more closely to the high standards Marriott is known for. The importance of immediate and appropriate action to address and prevent such incidents cannot be overstated. I share this review in the hope that it will prompt a reconsideration of my case and lead to measures that ensure a cleaner, more guest-focused experience moving forward. Marriott has always been a preferred choice for many because of its reputation, and it's crucial that such standards are upheld consistently across all properties. Sincerely, [A Guest Who Expected More]

可容納兩個人。 WiFi不存在。淋浴不是很乾凈。我已經在這裏住過多次了，我知道美國的酒店並不是最乾淨的，但是這次給我的房間的水管不好。水槽不斷堵塞，水從噴頭的後部溢出。還有一些前台人員不知道如何簡單地預訂一個額外的晚上的房間

小朋友第二天在raritan center比賽，所以選擇了附近最近的酒店。整體感覺還可以，我入住過兩次，一次大牀，這次雙牀，還給了殘疾人試用的房間，所以比普通標間大。酒店泳池幾乎就是小童尺寸，熱水按摩池在冬天還是蠻好用的。希爾頓會員入住時會提供兩瓶礦泉水，不是會員的不會給。整體評價吧，不算很好，過得去吧。

很棒的服務和很棒的人

我們在11月的星期六和星期天晚上都住在這裏。非常方便的位置,距離繁忙的RT1一個街區左右。因此,一個人可以擁有世界上最好的,容易訪問所有東西,同時非常安靜的位置。房間不錯,牀很舒服,功能性浴室。但是其餘的都達不到要求。所有其他電器都舊了,壞了,大部分燈都壞了。這些電器有重型多插頭,單連接,從插座上掉下來,我費了好大勁才弄明白。走廊裏只有老地毯的臭味,濃煙瀰漫。儘管大樓很合適,但房間不是隔音的。從浴室我能清楚地聽到樓上和隔壁房間的浴室活動。不幸的是,我們有幾個人住在我們房間旁邊,星期天早上起來,用一些不知名的語言爭論了幾個小時。我知道這不是管理問題,但他們可以對房間進行隔音處理。管理層應該爲廣告宣傳的免費早餐感到羞愧。早餐是棕色的包,帶2個小松餅,一個天然山谷酒吧和一瓶水,可能來自BJ's或COSTCO。儘管如此,管理是靈活的,友好的,並嘗試與您合作。我們需要更改通過第三方網站預訂的一天預訂,他們沒有收取任何額外費用或大驚小怪。既然管理似乎很真誠,我想給4星級,但這對該地區的其他酒店來說是有害的。只是最低水平的牀和淋浴酒店,其他什麼都沒有。

我想給他們一個很好的評論,但我不能。我們在三樓旁邊和對面的房間裏充滿了吵鬧的青少年。他們在房間裏不停地進出,同時播放大聲的音樂。這個持續了一個小時,我們才打電話到樓下,又打了好幾次電話,終於有人上來,他們把音樂關掉了,這並沒有阻止他們在凌晨12點後跑大廳,砰的一聲關上門。打電話要求換房後,被告知不能,因爲他們賣完了,我明白他們賣完了,但打電話給前台4-5次後應該再走一步。來發現的,他們接到了好幾次電話,沒有采取適當的行動。毀了我們整晚無法入睡。除此之外,房間很好很乾淨,工作人員很棒,位置也很好。