埃德蒙頓艾蜜莉·墨菲公園附近酒店

嗯,代客和前台工作人員很親切,房間很小,洗手池和牀之間有一個奇怪的滑動窗,他們鼓勵你訂購的特殊大冰不適合房間內提供的眼鏡...客房服務是hit&miss...鍛鍊區絕對令人驚歎雖然...世界級...大堂吧冬天挺狡猾/冷的...幾乎每個人都有外套...調酒師很棒!總而言之,你的美元不值...

訂了這家酒店..4晚..還在這裏是2晚,但認真的要看早上的其他選擇,以獲得更好的住宿。我爲我認爲是行政高端的東西支付440美元一晚..非常失望。另外側,房間真的很棒,牀和枕頭都很舒服,很乾淨。這是一件事,440$一晚?爲了什麼?一般在這個價格範圍內的酒店都附帶:禮賓部,門童或兩個,客房服務,迷你酒吧,客房服務,夜牀服務,基本客房服務,客房目錄等。這家酒店沒有設施,這很好,但至少降低您的利率,不要自吹自不是您的東西。當我詢問前台工作人員時,這一切都歸咎於新冠病毒。充其量是警察,我爲你的員工感到抱歉。我在這個行業工作,感到震驚。不要因爲你的缺點而指責疫情。如果你想便宜一點,但至少降低你的利率,並稱之爲鐵。

Had a 3 nights booked at the hotel The second night, the central AC died while the town was in the middle of a heat wave, with temperatures near 90 (30c) outside. Temperature in the room was around 78 (24c) upon returning to the room after dinner. I had a terrible sleep, as the temperature kept rising through the night and in the morning it was at 82 (26c). I complained to the front desk and was awarded on the spot 15 000 Marriott Bonvoy points! I was told that the situation would return to normal by the end of the day. Upon returning from business day, it wasn't fixed and the temperature in the room was 86 (28c). Went back at the front desk and was told that the crew was still working on the issue and that everything should be fixed soon. Went out with my colleagues for dinner and when we got back, the situation was not fixed yet. The machine was fixed, but it needed to be filled with the cooling gas, then some tests would be required, etc... There was no way I would stay in my room under those conditions. I had 2 colleagues there as well and I was paying for all rooms. The front desk person kept apologizing for the situation and I replied that apologies were accepted, but it would not help me getting some much needed sleep. I asked her if we could be relocated. Her first answer was no, but I did not gave up and after 1-2 minutes, she told me that she would talk with her manager. When she returned, she told me that we could all go to our rooms and that they were making calls to inquire about relocations and that we would be called back asap. After 10 minutes in the room, got a call back with the good news that we were relocated to a Four Points by the airport (as we were leaving the next day anyway) and that the hotel would take care of the cab fee to get there. I was more than pleasantly surprised with the outcomes. Out of a very tough situation, the personal on site was effective in finding a solution that was quite acceptable. The hotel itself was pleasant and the staff very friendly. They had to deal with a situation they had no control over it and make me a happy customer.

酒店很乾凈，服務熱情周到，隔壁就是家中餐廳，開車去west mall很近，非常方便。

由於超額預訂,我們最後一分鐘從Travelodge Edmonton機場被撞到,所以留在了這裏。我們很幸運地找到了一個房間,因爲大多數酒店因爲加思布魯克斯在城裏而售,而且因爲我們參加婚禮,我們擔心我們不得不因爲這個而退出。幸運的是,事實並非如此!酒店比較舊,但特別乾淨!游泳池和早餐室由於翻新而關閉,但我們不在乎,因爲我們無論如何也不會使用這些便利設施(我們的時間很緊)。服務很棒!超級友好和專業。我們在辦理入住手續時和瑪麗·賈斯諾爾進行了交易。她超級甜美,幫助我們忘記了當天早些時候的糟糕經歷(參見我關於Travelodge Edmonton Airport的另一條評論)感謝您的非常好的住宿!

是一個很好的住宿。我希望預訂應用程序告訴我們,熱水浴缸的運行不太糟糕。除此之外,那很好

I had an amazing stay at the Super 8. Sandy is amazing if you’re checking in with her, and the lady in the pub has fantastic service skills. I wish I had of caught her name. She’s fantastic and very attentive. My only complaint is after I left the hotel. I had accidentally left my single use contact lenses in my room. I obviously didn’t realize this until I was getting ready the next morning. I phoned the Super 8 to see if I had accidentally left them….and honestly had to really push for them to look in the lost and found. Thankfully, they found them. I had an emergency pair in my purse “just in case”, but had I have not had the emergency pair, I would have been unable to drive or even see 2 feet in front of me. When I picked them up, they clearly had my old room number and date attached to the “lost item”. I really would have appreciated a two minute phone call or text message to let me know that I had left something behind. Luckily, I was still in the area to be able to pick them up. When I expressed my disappointment to the front desk about the lack of contact, a manager (I think) was there to immediately jump on me to let me know that it was my fault for leaving something behind. I completely and fully understand that it was my mistake that I left something behind, however it would have taken a two minute call to let me know and I would have immediately turned around to pick them up. My recommendation would be to simply just let guests know if they leave something substantial behind. Many of your guests are travelling and are unable to drive back to pick things up when they realize something is missing. Small things make a big difference in the service industry. :) Regardless, I’ll be back! It’s one of my faves in Sherwood Park.

我們需要一個寵物友好的酒店,找到了這家酒店。我很高興我們找到了這個地方。我是選擇酒店集團的大支持者。價格在我們的預算中。我們得到了一個完美的一樓房間!房間很好很乾淨,我們的狗很喜歡那裏。我們能夠停在通往房間的露台門前。前台工作人員非常友好,非常樂於助人。酒店隔壁就是一家很棒的餐廳...嘗波斯的滋味。他們有很棒的早餐菜單。無論何時我們在埃德蒙頓,我們都會呆在那裏!

非常好的前台工作人員。快速入住退房。早餐很棒。