埃爾帕索萬楓酒店

在鎮上爲葬禮預訂了兩晚。在辦公桌前等待10分鐘,讓某人出現檢查我們,當他確實出現時,沒有爲延遲道歉。第一個問題是他們找不到我們的預訂。我們預訂了特大號房間,以爲會比牀的房間大一點,但可惜不是這樣的。這是特大號牀,但甚至沒有地方放下行李箱。此外,牀上還放了兩個標準尺寸的羽毛枕頭,還有一個“裝飾”枕頭。浴室裏唯一的物品是護髮素(不知道爲什麼護髮素),而且水從來都不熱。我們的房間裏沒有互聯網,工作人員不知道該做些什麼來修復它,也沒有提供解決方案。我們只在一晚後就退房了,雖然很晚了,大約下午3點,前台拒絕退房直到第二天早上,說“如果我現在退房,它將顯示房間的可用性,但實際上並非如此。”這總體來說不是一個體驗如果有必要回到埃爾帕索,我們願意重複,並找到不同的住宿條件。

I am a flight attendant, so I stay in A LOT of hotels. This one is as nice as any of them, with comfortable beds, HUGE tubs, and amazing customer service. Henrietta at the desk is as sweet and kind as can be, and gave me some great recommendations for some delicious eats in the area. Speaking of eats, the breakfast was pretty good too, although simple. They had English muffins which make me happy. The view of the mountains is lovely, and there are plenty of places to eat right around the hotel. I hope I stay here again on the job! Thanks Henrietta!