埃斯米洪格蘭Plaja St. Thomas附近平價酒店預訂

精心的住,全套公寓,及親近的工作人員隨時願意幫助你。一切都是細心的,房子裏面清,有你需要的,微波。,......這些日子令人難以置信,我必須感謝Vero的同情和合作,他幫助我們提供信息,在我們去酒店和幫助我們在我們入住之前。

My wife and I had a lovely two-week holiday at HG Jardin de Menorca. Everything about our trip was perfect (hats off to Jet2 Holidays too). The staff were very friendly and welcoming. Everyone spoke good English and tolerated my attempts at speaking Spanish. Wi-Fi was excellent throughout the hotel, including our room and even the pool area. We stayed in a Superior Junior Suite, room 2A101. It had everything that we could need, including UK TV channels (sometimes there was some flickering but nothing to get fussed about), hob, fridge, microwave etc. The room was very clean and tidy, with a very comfortable bed. Loads of hanging space and room for all your stuff. It was cleaned every day, including new towels. The shower was great, tons of hot water and great pressure. We had a good view over the pool area, and sometimes sat there just watching the world go by. The grounds were immaculate with grass areas all round the pool and lovely palm trees everywhere. The pool area was well laid out with lots of loungers and parasols. There was a lifeguard on duty all day, every day too. We stayed B/B and the breakfast was superb. A good mix of cereals, all sorts of breads (including a toaster), hams, cheeses, jams and coffee machines. Also a great range of hot stuff including a chef making eggs and bacon dishes. We ate at the hotel bar area (just next to the pool) a few times. It was great, with a mix of salads, burgers and local dishes. Everything we had was well presented and reasonable value. We had thunderstorms on a couple of days so we made use of the Fitness Room – a treadmill, stepper, cycle with multigym and free weights – everything you could need. We used the free local shuttle minibus a few times too: down and back to the beach area in Son Bou. We always booked to make sure we got a seat, and everything worked well. There is a well-stocked supermarket within the hotel complex and we found everything that we needed. Overall, we had a great time at the hotel. We would definitely go back: we couldn’t fault it at all.

I went in August 2023 with my family including a 2yo and 5yo. Our room was basic and small, and although we had booked for self catering the kitchenette facilities are very basic with no oven. There is only 1 supermarket in walking distance which is very expensive. However, the main facilities, site and pool were ok, and the beach nearby is great. My main issue was with the site management and lack of staff available for emergencies, and then reaction from the hotel upon making a complaint. Whilst staying at the hotel we purchased additional tickets for 3 days entrance into the on site water park. This is part of the hotel facility and the lifeguards move between the splash park and the main pool. I.e. there is a shared staffing and it is free flow between the 2 areas, though they are about 50m away from each other. My children (aged 2 and 5) enjoyed playing in the small splash and slide area, although it is clearly very dated with sections cordoned off with tape and cushions fixed onto sharp edges. Separate to the main splash area there are 3 large water slides. There is a lifeguard positioned at the top and on a number of occasions he is the only lifeguard in the entire water park. When I rode the slide the inflatable ring flipped over and I flew out head first hitting the top left hand side of my head on the side of the slide and I couldn't stand up. Two women ran over to ask if I was ok as they had seen me fall. I said I wasn't ok and couldn't stand up. My hands were shaking. Before I knew it a child flew into my back on their ring and climbed over me to get out. One of the women that was helping me shouted up to the lifeguard to stop sending people down and to help but he didn't do anything. The lifeguard at the top was sending people down the slide and that seemed to be his priority. The woman that had helped me said the other lifeguard had been taking a 'break' in the toilets and that's why he had not been present. There were times at the main pool when there were no lifeguards present for over an hour. Some of the lifeguards seemed to be more responsive to people and I believe part of the problem is understaffing by the hotel. There does not appear to be any cover available for breaks and I often saw the lifeguards bring food from the buffet to eat their lunch while on duty. When I raised my concerns with the hotel they said that they could not see why I had a problem because there was a lifeguard at the top of the slide. When I said that he didn't do anything to help they just repeated the same response. They denied that the main pool was ever without a lifeguard present, even when we saw this every day. It's quite clear from the photos attached that the lifeguard at the top of the slide cannot see the bottom of the slide so there is no way they can know that the last person has exited safely. We booked through Jet 2 and this hotel is included as a 'Family Favourite'. It is absolutory not suitable or safe for families

We have just returned from a week at this lovely hotel and location and thoroughly enjoyed it ! The hotel is spotlessly clean, the rooms have everything you need, the beds are soooooo comfortable and the staff are extremely friendly. The views are amazing (we were lucky enough to get a room with one) but if not just go to the pool and look out at the beach. We loved the fact that this hotel is popular with many different nationalities. We were self catering but did have a couple of breakfasts ( enough choice for a couple of visits) and a lunch in the hotel (quality of lunch was first class). The team work extremely hard and nothing is a bother if you haven't got what you want then ask and they will try to accommodate. There are 2 supermarkets close to hand (good if you decide not to hire a car) We spent most of our days on the beautiful beach (make sure you go down the nature trail and watch the turtles, wild birds and dragon flies playing) but did walk to fornells and back (went on the old donkey trail, you need sturdy shoes and to be quite mobile) and walked back along the road (very pleasant walk), also caught the local bus into Mahon for the day - which takes about 55 mins We did our research before going so got what we wanted/expected and came home very happy 😁 if you want lots of restaurants, bars and hotel entertainment late into the evening this is maybe not the resort for you - but if you want total relaxation in a lovely hotel and beautiful location then I'm sure you won't be disappointed !