埃文斯頓Clock Repair and Restoration at the Halim Time & Glass Museum附近酒店

待業；位置便利，靠近NU校園和CPS培訓大樓，並且靠近各種各樣的商店，商店，餐館和小酒館，可為我的住宿提供支持。停車也很方便；一切都很好，包括房間，餐廳（非常好的早餐），游泳池，健身室，停車場。夏季和秋季，周六上午的農貿市場整整齊齊。存在附近鐵路服務發出的噪音，但並不可怕，並且通常會在一夜之間停止。樓梯間門發出的噪音可能會令人討厭。

這家酒店在埃文斯頓的位置很好,如果方便的話會很好。有兩套樓梯可以進去,電梯壞了。只有一個牌子上寫着“不正常。給您帶來的不便,我們深表歉意。我的朋友是一個輪椅使用者,只能在停車場上上下下陡峭的斜坡上爬上爬下,這樣才能進入酒店,因爲車不是人,而是汽車。我們通知前台,要求另一個入口和出口,並被告知不安全的停車庫坡道是進出電梯的唯一途徑。他們告訴我們電梯已經壞了“幾天”,我們告訴他們電梯的事,他們只打電話給工程師。這是不能接受的完全無法進入的酒店,顯然修理電梯不是他們的優先事項。另外,當我們要求幫助我們的行李時,酒店工作人員之一沒有幫助(我們都是殘疾人,不能攜帶)。她只是把我們擦去,告訴我們要問保安(沒有保安人員幫忙)。這家酒店確實需要改善他們的無障礙和殘疾做法,因爲他們排除了很大一部分人口,因此失去了客戶。

Stayed 3 nights at this hotel as a Hilton Honors Gold guest with $30 Food and Beverage credit per night. Encountered outrageous issues enumerated below: 1) Checked in just after mid-night when valet has already closed. I eChecked from Hilton app and received digital key ahead of time but stopped by the front desk to make sure she has my car key for the Valet in the morning. She made a few keys which I sent my husband with so that he can get into the room to unpack as I stayed behind to fill out the paperwork for the car. He opened the room door to guests already asleep and both parties were shocked. The guests staying in my room called down to the front desk, and the only employee at the time started explaining why this may have happened. In that process, my FULL name was shared with people who are sleeping in the room I was assigned to and I learned the name of the other guest and that of her husband. The receptionist was completely frazzled, so I decided to report this to front desk the next morning. I was offered free Valet Parking during my stay. 2) There was NO restaurant onsite and no way for me to spend my Food and Beverage credit except at the self-service snack bar at the corner. I looked at the selection and inquired what my options are if I didn't want anything from the bar. I was told that I can purchase Hilton points with the F&B credit at check out, which I attempted to do. The receptionist told me that their record showed I purchased a bunch of snacks upon check in...I never even walked towards that area as I was dealing with the wrong room fiasco. I was promised to be made whole before they apply the $90 credit towards Hilton points. 3) After four emailed receipts after check out with a balance that finally showed 0, I waited a few days before I called Hilton Customer Service to check as I still haven't seen the point purchase. I was on hold with the first agent for 20 min as she supposedly called the hotel to check. She then told me she's transferring me to another agent to open a case. This was not a warm-hand-off, so I had to tell the story all over again, as the agent appeared to be soothing a crying baby at the same time. I was then again put on hold, for another 20 min, only to be transferred to the hotel reception to tell me that they now show I made snack purchase on the first night of my check in AND AGAIN upon check out, so there's no credit that they can apply towards point purchase. NOW..I don't know how to prove that I wouldn't touch the crap they have in that sad little corner they call snack bar, I'd like to know how HILTON can prove that I made those purchase. At this juncture, I'm putting this behind me. Stay away from this hotel...actually, given my experience with Hilton Customer Service, I'd say stay away from Hilton altogether.

酒店很偏遠離芝加哥中心城區，但走一段時間可以到附近購物中心。酒店設施一般，房間噪音特大，懷疑是房間排風，另外太靠近高速公路噪音也大。唯一好處是免費停車，酒店價格偏高。

大堂的女孩們太棒了)

我們真的很喜歡我們在Avid的住宿。很乾淨。喜歡牀和雙色調,以獲得良好的夜間休息。我們很高興他們在新年響起後給我們延遲退房。謝謝!

這是我們第一次來到文藝復興酒店,哦,我的天,我們被帶回了這個地方有多好。這是一個隱藏的地方,我從不知道這是在該地區。前台的Hershey是迎接我們併入住我們的最佳員工。她真的讓我們感到受歡迎,並照顧我們。好時爲我們付出了更多,我們真的很感謝她的努力,並敞開雙臂歡迎我們。好時真的讓我們在入住的那一刻感到特別的客人!我們將來一定會回來的!一個離家出走的好地方。

我和我的2個朋友選擇了這家酒店,因爲它靠近橡樹公園。我們想要一個套房,裏面有一個客廳,沙發牀與牀房分開。不幸的是,當我第一晚從沙發牀上拉出來時,我意識到牀墊不是很舒服。我們累了,我決定處理。我週六上午收到一個短信詢問我們的住宿情況。我發短信說牀墊在沙發牀上不太舒服,問是否可以更換。我很快收到回信,說很不幸他們沒有新的牀墊,但會給我帶第二個牀墊放在第一個牀的上面。這使得牀在第二晚更舒服。雖然這家酒店需要新的沙發牀牀墊,但他們迅速而誠實地迴應了我,並盡他們所能改善情況。我們爲3人支付了2晚的價格非常合理。兩個早上都有熱騰騰的早餐,滿足了我們的需求。我們週五晚上在附屬的烏諾比薩店吃了晚餐。食物很好,服務員也不可能更好。星期六晚上午飯很晚後,我們有足夠的食物吃晚餐。房間裏有微波爐和冰箱。我們所有人都對我們的住宿感到滿意,並會回來。