Residence Inn Scranton

Great stay, comfortable bed, clean. Breakfast was okay. Would definitely stay again. The pool was closed, I’m unsure if it was under renovation while we were there, but overall great stay!

Bug bites on arms. Both of us. Waited 30 minutes with no one at desk for check in. Would have left but already paid on line.

Changed booking at the last minute into an inferior fairfield inn with much smaller rooms. Should have done a refund, even if partial.

The facility and staff overall were great. The pool was closed though and the location was chosen specifically because it had a pool. So that was a let down. Breakfast was great. Evening cookies and coffee/lemonade was a cute touch. We stayed in a full kitchen suite and it was perfect. However, our week stay with no housekeeping was a strain. Due to no fault of staff though. We understood that staff was super low. Perhsps in the future this will get worked out and this facility will be excellent!

The room is spacious with a separate bedroom and kitchen. Bed is very comfortable but not the sofa bed in living. I was disappointed with the cleanliness of the room - found a lot of dust on surfaces like desk, lamps and some stains on desk as well. Bathroom could have used more wiping

Toilet flush did not work!! Room smelled. Decided to leave after checking in and paid 270 dollars !!

Muito boa. Acompanhada de amigos.

The young lady that checked us in was wonderful went out of her way to make sure our stay was great she is very good at her job hotwl was clean and very comfortable highly reccomend going there

The hotel needs to be renovated and cleaned more thoroughly. The door lock didn’t work and the toilet was broken. Both were fixed, but still….We checked in during the evening and the front desk clerk was in a t shirt and what looked to be pajama bottoms. On Sunday night we wanted to watch the football game and the hotel didn’t get CBS, so we had to go out in 20 degree weather to find somewhere to watch it. We should have been told they had direct tv and many stations were not available to watch. I probably will never stay in a Residence Inn again.