The rooms were terrible. You don't have a refrigerator or microwave in the room anymore, and why is there a chaise in the room, and it's not blocking the closet? They are just terrible, and they really need to be remodeled.
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Levi
2024年3月14日
Checked in just after 12am on a Friday. After the nearby Holiday Inn said they couldn't accept time of check-in, because check-in isn't till 3pm and couldn't make changes in the system. The counter worker at Hampton understands people traveling, check in at all times and made the adjusment to get myself and my family in a room. Love seeing people taking care of each other in todays world!!
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Shawn
2024年3月9日
The bathroom light covering was broken and fixed with tape.
The transformer for the bathroom light wasn't working properly, it made a loud humming sound whenever it was turned on.
The tv reception was terrible.
The tv itself was tiny.
I saw a large spider craw across the wall.
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Verified traveler
2024年2月28日
The pool was closed since early January and the beds were uncomfortable and the ac/heater was loud. Dead lightbulbs and broken remote for old tv
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katie
2024年2月26日
The bed was so hard I could have bounced quarters off of it, the pillows were just as bad. The lock on our door was falling off. The bottles of soap in the bathroom were empty. It smelled very musty and there were cobwebs all over the ceiling in our room.
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Benjamin
2024年2月24日
Upon arrival they did not have our confirmation which I think that was more cheap tickets than them. But nonetheless, cheap tickets customer service was top notch and figured it out within 10-20min. But what we didn’t like about the hotel is that upon arrival it was so dirty. The front desk clerk who was also active manager was vacuuming so I’m assuming they are short staffed. She was very nice and helpful. But the place was dirty. Then we find out the pool is not working/ unavailable. We couldn’t check in early due to not having rooms available (which was a good thing) at the end. So we left to eat but before leaving my husband went to investigate why the pool was unavailable. There was a big red sign that it was shut down by the health and wellness administration due to misuse or no use of correct cleaning and maintenance. So my husband flipped! He went off telling me what else have they not been cleaning well. So I can to cancel our reservation with no cancellation fee which the front desk did for us because she understood our concerns. Staff was great, the condition of the place not so much.
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Jody
2024年2月19日
The ladies that work there are wonderful! The guests that were next door were very rude and disrespectful. They were loud and very loud at 3 am to 7 am.
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Bonnie
2024年2月12日
We have stayed there several times…no frills like no clock. No hair dryer, shower shampoo, conditioner and body was dispensers were dry. Several light bulbs burned out, seems like they could do better
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Valerie
2024年2月9日
I ‘m not looking for anything really crazy, but fresh, clean and comfortable. They took care of all that.
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住宿政策
入住及退房時間
入住時間:15:00後
退房時間:12:00前
前台辦公時間:全日24小時
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住宿簡介
開業年份:1993
裝修年份:2006
客房數量:58
對於想要捕捉菲爾維海茨城市風采的旅客來説,聖路易斯費爾維尤高地歡朋酒店是一個理想的選擇。著名的景點Wehrenberg Theatres、Fairview Heights和Monkey Joes均可步行很短距離到達。從酒店到Lake View Funeral Home & Memorial Gardens遊覽很方便,Moody park和Hey Guys Comedy Club也均在附近。